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Salesforce Integration

Salesforce CTI Integration: Elevating Customer Service To Maximize Productivity

Salesforce CTI Integration: Elevating Customer Service To Maximize Productivity Customer service is an essential aspect of any business, and Salesforce has been a leader in providing excellent customer relationship management solutions for over two decades. Salesforce CTI Integration is among

May 10, 2023

Posted By Team HIC

Salesforce Tutorials

How to Create Slack Channel While Creating A New Opportunity Record When A Deal Is Closed

How to Create Slack Channel While Creating A New Opportunity Record When A Deal Is Closed A Slack channel is a virtual space within the Slack platform where team members can communicate with each other through messages, calls, file sharing, and integrations.

May 4, 2023

Posted By Team HIC

Salesforce Implementation

5 Reasons Why Every Sales Team Needs Salesforce Lightning Services

5 Reasons Why Every Sales Team Needs Salesforce Lightning Services Salesforce Lightning Services have become the go-to platform for sales teams looking to maximize their efficiency and productivity. With a range of powerful tools and features, Salesforce Lightning enables salespeople

May 3, 2023

Posted By Team HIC

Salesforce Tutorials

How To Get Records IDs From Flow In LWC

How To Get Records IDs From Flow In LWC The StandardSetController class in Visualforce is a powerful tool that allows you to retrieve records that are selected by end users on a standard list view. However, in Lightning Web Component,

April 27, 2023

Posted By Team HIC

Salesforce Implementation

What Are Salesforce Managed Services And Why You Need It

What Are Salesforce Managed Services And Why You Need It? Salesforce Managed Services is a suite of services designed to help businesses manage their Salesforce environment. It provides end-to-end support and management of Salesforce applications and infrastructure, enabling businesses to

April 26, 2023

Posted By Team HIC

Salesforce Tutorials

How to create an Einstein Chatbot Salesforce

How to create an Einstein Chatbot Salesforce? One of the great innovations in recent times, Einstein Chatbot is an AI-powered virtual assistant integrated with Salesforce’s CRM platform that has transformed customer service. With its ability to engage with customers in

April 20, 2023

Posted By Team HIC

Salesforce Implementation

6 Best Practices For CAN SPAM Compliance In Salesforce Marketing Cloud

6 Best Practices For CAN-SPAM Compliance In Salesforce Marketing Cloud As a marketer, it’s essential to comply with the CAN-SPAM Act to protect yourself from potential litigation and to demonstrate your commitment to providing relevant customer messaging.As spam emails can

April 19, 2023

Posted By Team HIC

Salesforce Tutorials

How To Create Bulk Records In Salesforce With Just An Email

How To Create Bulk Records In Salesforce With Just An Email There are many methods in Salesforce to create records, like creating them manually, using a data loader to upload many records at once, or using an apex class. But

April 13, 2023

Posted By Team HIC

Salesforce Releases

Salesforce Summer ‘23 Release: Things You should Know

Salesforce Summer ‘23 Release: Things You should Know It’s that time of the year again when you get busy preparing your Sandboxes for yet another Salesforce release. Yes, you guessed it right! Salesforce has announced the key dates for its

April 12, 2023

Posted By Team HIC

Salesforce Tutorials

How to Update Opportunity StageName Closed-Won when Conga e-sign Completes

How to Update Opportunity Stage Name Closed-Won when Conga e-sign Completes Have you ever faced the challenge of keeping track of deals and revenue accurately in your Salesforce system? One common issue that many organizations encounter is the manual effort

April 6, 2023

Posted By Team HIC

Staff Augmentation Services

How IT Staff Augmentation Can Help Mitigate Cybersecurity Risks

How IT Staff Augmentation Can Help Mitigate Cybersecurity Risks With increased digitalization, cybersecurity risks have become one of the most significant concerns for businesses of all sizes. Many organizations often struggle to keep up with the growing demand for cybersecurity

April 5, 2023

Posted By Team HIC

Salesforce Tutorials

How to Call Auto Launched Flow from Apex

How to Call Auto Launched Flow from Apex Since Summer’14, it has been possible to invoke a Flow from Apex, to call a flow from Apex, and use the Flow. Interview class which provides methods the flow in Salesforce can

March 30, 2023

Posted By Team HIC

Salesforce New Features

5 New Marketing Cloud Features From Spring ‘23 Release

5 New Marketing Cloud Features From Spring ‘23 Release The Spring ’23 Release has brought some innovative Marketing Cloud features that help businesses integrate and automate their data, systems, and workflows. As businesses today, need consolidated tech stack and automation

March 29, 2023

Posted By Team HIC

Salesforce Tutorials

Lightning Web Components: A Quick Tutorial

Lightning Web Components: A Quick Tutorial The AURA framework used for the current Lightning Web Components is outdated as it is based on standards from 2014. It’s time to change for the following limitations Limited availability of standard UI elements

March 23, 2023

Posted By Team HIC

Salesforce Updates

How to Select the Right App from Salesforce AppExchange?

How to Select the Right App from Salesforce AppExchange Salesforce AppExchange is a vast marketplace of pre-built apps and solutions that can help enhance your Salesforce experience. With so many ready-to-use rich third-party apps published by Salesforce AppExchange Partners, it

March 22, 2023

Posted By Team HIC