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Explore Our Blogs!

At HIC Global Solutions, our experts love sharing their deep knowledge of Salesforce and CRM trends. Check out the blog for recent thoughts, advice, and developments. Keep yourself informed and grow your company with our professional advice.

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Our Recent Blogs

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Salesforce releases have followed a familiar three-release rhythm for years. But the Salesforce Winter release feels a little different this time, and not only because there are new features to explore. The naming is changing, Agentforce is appearing across more Salesforce products, and some features are no longer waiting for the seasonal release cycle. Meanwhile, […]

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The relationship between Salesforce AWS is no longer just about connecting two big technology platforms. It has been moving toward something much bigger: shared data, cloud infrastructure, AI models, agents, contact centers, and even how enterprises buy technology. The interesting part is where this goes next. Businesses are not only looking for another integration sitting […]

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Invoices are a critical part of the healthcare billing process. They contain billing information, insurance details, diagnosis codes, service lines, HCPCS codes, charges, balances, and payment-related information. Using NikoHealth with Salesforce, organizations can automatically synchronize Invoice records between both platforms while maintaining relationships with: Orders Patients With Salesforce NikoHealth integration through MultiSync Made Easy, organizations […]

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Let’s be honest, Dreamforce 2026 is easy to skip if you only look at the travel, time, and conference cost. You can stay home, watch Salesforce+, read the announcements later, and let everyone else tell you what happened. But then there is the small detail that this year brings 1,600+ sessions, 50+ keynotes, 150+ hands-on […]

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In this guide, we’ll walk through how to synchronize Order records between NikoHealth and Salesforce using MultiSync Made Easy. Before proceeding, ensure that: NikoHealth is already authorized with Salesforce. Patient synchronization is already configured. The Order object exists in Salesforce. This Salesforce NikoHealth integration guide covers: NikoHealth → Salesforce Order Synchronization Salesforce → NikoHealth Order […]

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The Salesforce world is changing every day, and honestly, keeping up with every new update, idea, and best practice can sometimes feel like a full-time job. This is where community events become useful because you get to learn from people who are actually working with Salesforce every day. Mile High Dreamin’ 2026 brings together Salesforce […]

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