Explore Our Blogs!

True Blue Blazing is returning to Melbourne in 2026, bringing the Salesforce community together for a day centered around practical learning, honest conversations, and ideas that can actually be useful beyond the event itself. What makes the event stand out is its community-led approach. Instead of focusing heavily on product pitches, it creates space for […]

Google Chat integration with Salesforce connects team communication with Salesforce data, helping teams receive important updates without constantly switching between platforms. It makes collaboration simpler and keeps sales teams informed. The integration works across three key components: Salesforce: Acts as the source system for business information, record updates, and automation. Google Cloud Console: Provides the […]

The Salesforce Open CTI Retirement is coming, but there is more to it than simply replacing an old telephony setup. With AI and Agentforce changing how service teams work, this is a good time to rethink your entire voice strategy. If your business still relies on Open CTI, now is the time to understand what […]

How to Integrate Tasks Between NikoHealth and Salesforce Tasks play an important role in healthcare workflows and can be associated with Patients, Orders, Invoices, Documents, and Assigned Staff Members. With MultiSync Made Easy, organizations can synchronize Task records while maintaining these important relationships. This Niko Health image-based workflow also makes it easier to understand how […]

If you are part of the Salesforce ecosystem in Korea, Seoul Dreamin 2026 is one event worth keeping on your calendar. It brings together Trailblazers, admins, developers, marketers, and leaders for a community-led day. The event is built around practical learning rather than long sales pitches. Seoul Dreamin 2026 will bring sessions, hands-on workshops, conversations, […]

Sales representatives often work with Salesforce records that contain a lot of information, including emails, tasks, events, and Chatter activity. Going through all this information manually can make it easy to miss important details. With Salesforce LWC and Models API, you can build an AI-powered record assistant that brings this information together, summarizes important details, […]