Customer Success
Agentforce sales
Salesforce AI
Agentforce Marketing
Agentforce 360 Platform
Agentforce Service
MuleSoft
Agentforce commerce
Tableau
Data 360
Small Business
MuleSoft
Agentforce commerce
Find Your Perfect Salesforce Solution
Answer a few quick questions, and we’ll tailor the right Salesforce services for your business.
Tableau
Data 360
Small Business
Agentforce commerce
Small Business
Know More About HIC Global Solutions in detail
HIC Global Solutions isn't just any Salesforce consulting company we're a team of Salesforce and business experts passionate about delivering agile, creative solutions to meet your unique CRM needs.
As a trusted Salesforce Crest partner, we believe in collaborating closely with our clients, working with them to craft the perfect system and processes that align with their business goals. Our team of experienced specialists knows that customer relationships and system processes are crucial to your success, which is why we're committed to providing you with the best Salesforce Consulting services to help you grow and reach more clients. With HIC Global Solutions as your partner, you can focus on what matters - driving your business forward.
Helping Salesforce Businesses
Implement AI
10x Faster
Unleash the power of AI with AppExchange, where Einstein, Copilot, and smart automation fuel your next big build.
case studies
Our Projects
key improvements
Ease of fetching child record details using Conga Queries in a form in Salesforce
Reflecting contact information in forms using Conga Composer
Ease to merge & download the template (forms) with the help of Conga Composer with just a few clicks
key improvements
Redundancy removed
Accuracy in Customer records
Seamless customer data sync
key improvements
Improved data integration
Reduced duplication of efforts
Efficient and effective use of customer data
key improvements
Automated calculations for complexity drove smoother decisions by agents
Increased client confidence through timely updates and delivery
A scalable approach paved the way to handle larger client volumes
key improvements
Support channel expansion through a versatile, force-multiplying Service Cloud
Agent interaction hours, Ticket service times capped
Better tracking for performance, case assignment, and case escalations
Industries We Serve!
HIC Global offers comprehensive Salesforce services to help you maximize your investment: 2 lines of business
Our Latest Blogs
View All
Salesforce Web Console (Beta) is a browser-based development environment that allows developers to write Apex code, run queries, debug applications, and manage metadata directly within their org. It is designed as a modern alternative to older tools such as Developer Console and Workbench. The Salesforce Web Console is available directly inside Salesforce and does not […]
Read More
Artificial intelligence is becoming a bigger part of how businesses operate, but AI is only as powerful as the data and context behind it. As organizations look for ways to connect customer data, enterprise systems, and AI-powered workflows, Salesforce has announced an expanded Salesforce partnership with Databricks to help make that possible. The collaboration focuses […]
Read More
Salesforce has announced another major move in the AI space. The company recently signed a definitive agreement to acquire Fin, formerly known as Intercom, for approximately $3.6 billion. The acquisition comes at a time when businesses are rapidly adopting AI-powered customer service solutions. As organizations look for ways to improve support experiences and reduce operational […]
Read More