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Know More About HIC Global Solutions in detail
HIC Global Solutions isn't just any Salesforce consulting company we're a team of Salesforce and business experts passionate about delivering agile, creative solutions to meet your unique CRM needs.
As a trusted Salesforce Crest partner, we believe in collaborating closely with our clients, working with them to craft the perfect system and processes that align with their business goals. Our team of experienced specialists knows that customer relationships and system processes are crucial to your success, which is why we're committed to providing you with the best Salesforce Consulting services to help you grow and reach more clients. With HIC Global Solutions as your partner, you can focus on what matters - driving your business forward.
Helping Salesforce Businesses
Implement AI
10x Faster
Unleash the power of AI with AppExchange, where Einstein, Copilot, and smart automation fuel your next big build.
case studies
Our Projects
key improvements
Ease of fetching child record details using Conga Queries in a form in Salesforce
Reflecting contact information in forms using Conga Composer
Ease to merge & download the template (forms) with the help of Conga Composer with just a few clicks
key improvements
Redundancy removed
Accuracy in Customer records
Seamless customer data sync
key improvements
Improved data integration
Reduced duplication of efforts
Efficient and effective use of customer data
key improvements
Automated calculations for complexity drove smoother decisions by agents
Increased client confidence through timely updates and delivery
A scalable approach paved the way to handle larger client volumes
key improvements
Support channel expansion through a versatile, force-multiplying Service Cloud
Agent interaction hours, Ticket service times capped
Better tracking for performance, case assignment, and case escalations
Industries We Serve!
HIC Global offers comprehensive Salesforce services to help you maximize your investment: 2 lines of business
Our Latest Blogs
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Integrating external healthcare platforms like Niko Health with Salesforce helps streamline document management and improve operational efficiency. In this guide, we will walk through the complete process of fetching a document from Niko Health using APIs and attaching it to a Salesforce account as a file. This step-by-step implementation is useful when you want to […]
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On June 2, 2026, Salesforce announced that it had signed a definitive agreement to acquire Contentful, one of the leading composable content platforms used by thousands of global brands. The acquisition marks another major step in Salesforce’s AI strategy and its vision of creating more connected digital experiences across every customer touchpoint. The acquisition is […]
Read MoreIf you’re looking for a Salesforce event that combines learning, networking, and innovation, pack your bags for two exciting days at Architect Dreamin 2026. From AI and Agentforce to enterprise architecture and Salesforce development, the event brings together some of the brightest minds in the ecosystem. Whether you’re a seasoned architect, an aspiring CTA, or […]
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