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Small Business
MuleSoft
Agentforce commerce
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Know More About HIC Global Solutions in detail
HIC Global Solutions isn't just any Salesforce consulting company we're a team of Salesforce and business experts passionate about delivering agile, creative solutions to meet your unique CRM needs.
As a trusted Salesforce Crest partner, we believe in collaborating closely with our clients, working with them to craft the perfect system and processes that align with their business goals. Our team of experienced specialists knows that customer relationships and system processes are crucial to your success, which is why we're committed to providing you with the best Salesforce Consulting services to help you grow and reach more clients. With HIC Global Solutions as your partner, you can focus on what matters - driving your business forward.
Helping Salesforce Businesses
Implement AI
10x Faster
Unleash the power of AI with AppExchange, where Einstein, Copilot, and smart automation fuel your next big build.
case studies
Our Projects
key improvements
Ease of fetching child record details using Conga Queries in a form in Salesforce
Reflecting contact information in forms using Conga Composer
Ease to merge & download the template (forms) with the help of Conga Composer with just a few clicks
key improvements
Redundancy removed
Accuracy in Customer records
Seamless customer data sync
key improvements
Improved data integration
Reduced duplication of efforts
Efficient and effective use of customer data
key improvements
Automated calculations for complexity drove smoother decisions by agents
Increased client confidence through timely updates and delivery
A scalable approach paved the way to handle larger client volumes
key improvements
Support channel expansion through a versatile, force-multiplying Service Cloud
Agent interaction hours, Ticket service times capped
Better tracking for performance, case assignment, and case escalations
Industries We Serve!
HIC Global offers comprehensive Salesforce services to help you maximize your investment: 2 lines of business
Our Latest Blogs
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Running a modern business requires a robust Salesforce CRM platform that connects teams, organizes customer data, and delivers real-time operational insights. In today’s competitive environment, waiting for information across disconnected systems is no longer practical, especially when modern buyers expect immediate responses across every channel. For years, the software was primarily associated with large corporate […]
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There is something different about community-led Salesforce events. They don’t feel like typical conferences where people just sit through presentations and leave with a notebook full of notes they’ll probably never open again. Instead, conversations happen in hallways, ideas get exchanged over coffee, and sometimes the best learning comes from the person sitting right next […]
Read MoreMedical Records contain important patient diagnosis information used by healthcare providers for treatment, billing, authorizations, prescriptions, and order processing. With MultiSync Made Easy, organizations can simplify NikoHealth and Salesforce synchronization by automatically syncing Medical Records between both platforms while maintaining accurate Patient relationships. In this guide, we will configure: NikoHealth → Salesforce Medical Record Synchronization […]
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