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Know More About HIC Global Solutions in detail
HIC Global Solutions isn't just any Salesforce consulting company we're a team of Salesforce and business experts passionate about delivering agile, creative solutions to meet your unique CRM needs.
As a trusted Salesforce Crest partner, we believe in collaborating closely with our clients, working with them to craft the perfect system and processes that align with their business goals. Our team of experienced specialists knows that customer relationships and system processes are crucial to your success, which is why we're committed to providing you with the best Salesforce Consulting services to help you grow and reach more clients. With HIC Global Solutions as your partner, you can focus on what matters - driving your business forward.
Helping Salesforce Businesses
Implement AI
10x Faster
Unleash the power of AI with AppExchange, where Einstein, Copilot, and smart automation fuel your next big build.
case studies
Our Projects
key improvements
Ease of fetching child record details using Conga Queries in a form in Salesforce
Reflecting contact information in forms using Conga Composer
Ease to merge & download the template (forms) with the help of Conga Composer with just a few clicks
key improvements
Redundancy removed
Accuracy in Customer records
Seamless customer data sync
key improvements
Improved data integration
Reduced duplication of efforts
Efficient and effective use of customer data
key improvements
Automated calculations for complexity drove smoother decisions by agents
Increased client confidence through timely updates and delivery
A scalable approach paved the way to handle larger client volumes
key improvements
Support channel expansion through a versatile, force-multiplying Service Cloud
Agent interaction hours, Ticket service times capped
Better tracking for performance, case assignment, and case escalations
Industries We Serve!
HIC Global offers comprehensive Salesforce services to help you maximize your investment: 2 lines of business
Our Latest Blogs
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Businesses have been using Salesforce for CRM operations and Jira for Agile project tracking. However, without integration, teams manually update both systems, leading to data inconsistency and inefficiency.This mechanism establishes a real-time integration between Salesforce and Jira, allowing seamless synchronization of tasks and agile board statuses. A custom Salesforce dashboard was developed that replicates Jira-style […]
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Every year, thousands of professionals, partners, and innovators gather in San Francisco for one purpose: to understand where the future of CRM and AI is heading. Dreamforce 2026, also known as DF26, is expected to be the most important Salesforce event of the year, bringing together global leaders, developers, and decision-makers to explore the next […]
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With the Winter ’26 release, Salesforce introduced Dark Mode in Lightning Experience. Dark Mode has been introduced as a beta feature in Winter ’26, and at first it was available only for Starter Edition orgs. It is now rolling out further with Spring ’26 to Professional, Enterprise, and Developer editions. To use Dark Mode, Salesforce […]
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