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At HIC Global Solutions, our experts love sharing their deep knowledge of Salesforce and CRM trends. Check out the blog for recent thoughts, advice, and developments. Keep yourself informed and grow your company with our professional advice.
Our Recent Blogs
Salesforce has announced another major move in the AI space. The company recently signed a definitive agreement to acquire Fin, formerly known as Intercom, for approximately $3.6 billion. The acquisition comes at a time when businesses are rapidly adopting AI-powered customer service solutions. As organizations look for ways to improve support experiences and reduce operational […]
Read MoreThe Salesforce community is full of opportunities to learn, connect, and grow, but few events bring everything together quite like Texas Dreamin’ 2026. Known for its community-first approach, the event has become a favorite destination for Salesforce professionals looking to gain fresh insights and build meaningful connections. From admins and developers to architects, consultants, and […]
Read MoreSince Salesforce was founded on March 8, 1999, by Marc Benioff, Parker Harris, Frank Dominguez, and Dave Moellenhoff, the journey started from a small, rented apartment in San Francisco, now grown into a global leader. With the vision of “an internet company for Salesforce automation”, it has now become the leading platform offering multiple solutions […]
Read MoreThe Salesforce ecosystem in India has witnessed remarkable growth over the last few years, and community-driven learning has played a major role in that journey. As professionals continue looking for opportunities to learn, network, and stay updated with the latest innovations, Bharat Dreamin has quickly become one of the most anticipated gatherings in the ecosystem. […]
Read MoreIntegrating external healthcare platforms like Niko Health with Salesforce helps streamline document management and improve operational efficiency. In this guide, we will walk through the complete process of fetching a document from Niko Health using APIs and attaching it to a Salesforce account as a file. This step-by-step implementation is useful when you want to […]
Read MoreOn June 2, 2026, Salesforce announced that it had signed a definitive agreement to acquire Contentful, one of the leading composable content platforms used by thousands of global brands. The acquisition marks another major step in Salesforce’s AI strategy and its vision of creating more connected digital experiences across every customer touchpoint. The acquisition is […]
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