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HIC Global Solutions isn't just any Salesforce consulting company - we're a team of Salesforce and business experts passionate about delivering agile, creative solutions to meet your unique CRM needs.
As a trusted Salesforce Crest partner, We believe in collaborating closely with our clients, working with them to craft the perfect system and processes that align with their business goals. Our team of experienced specialists knows that customer relationships and system processes are crucial to your success, which is why we're committed to providing you with the best Salesforce Consulting services to help you grow and reach more clients. With HIC Global Solutions as your partner, you can focus on what matters - driving your business forward.
case studies
Our Projects

key improvements
Ease of fetching child record details using Conga Queries in a form in Salesforce
Reflecting contact information in forms using Conga Composer
Ease to merge & download the template (forms) with the help of Conga Composer with just a few clicks

key improvements
Redundancy removed
Accuracy in Customer records
Seamless customer data sync

key improvements
Improved data integration
Reduced duplication of efforts
Efficient and effective use of customer data

key improvements
Automated calculations for complexity drove smoother decisions by agents
Increased client confidence through timely updates and delivery
A scalable approach paved the way to handle larger client volumes

key improvements
Support channel expansion through a versatile, force-multiplying Service Cloud
Agent interaction hours, Ticket service times capped
Better tracking for performance, case assignment, and case escalations
Our Latest Blogs
View AllHaving an experienced Salesforce consulting partner by your side will ensure a seamless implementation, maximize your CRM’s potential, and more. In a digitally advanced world, businesses are inclining toward cutting-edge technology to streamline operations, boost customer experience, and drive growth. And when it comes to managing the data across different departments or teams, a reliable […]
Read MoreSalesforce allows you to improve communication by effortlessly connecting Opportunity Team Members to Slack channels. This step-by-step blog will show you how to enable Opportunity Teams, configure Slack integrations, and automate the process with Salesforce Flow. Real-time Slack notifications may help you streamline communication, increase productivity, and keep your sales team on the same page. […]
Read MoreSalesforce introduced the transform element in their winter ‘24 release. This feature simplifies data processing in flows by eliminating the need for loops and assignment elements. With the Transform Element, you can seamlessly map source data to target data, making your flows more efficient and easier to maintain. Transform element is available for screen flows, […]
Read MoreNews & Events
Tech Chronicles: Stay Informed with HIC's Key Updates, Recent News, and Events
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