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Know More About HIC Global Solutions in detail
HIC Global Solutions isn't just any Salesforce consulting company - we're a team of Salesforce and business experts passionate about delivering agile, creative solutions to meet your unique CRM needs.
As a trusted Salesforce Crest partner, We believe in collaborating closely with our clients, working with them to craft the perfect system and processes that align with their business goals. Our team of experienced specialists knows that customer relationships and system processes are crucial to your success, which is why we're committed to providing you with the best Salesforce Consulting services to help you grow and reach more clients. With HIC Global Solutions as your partner, you can focus on what matters - driving your business forward.
Our Projects
Salesforce development solutions for a healthcare organization to better manage and send forms through salesforce with conga composer
Challenges
With its growing suite of services, our client AHS had several challenges in Salesforce, which is why they came to us at HIC Global Solutions, a Salesforce consulting company.
Proposed Solutions
For Home Abstract: Clicking on the Conga Composer button will navigate the user to the Composer page from where they can select the template and click on “Merge and Download” to download the template.
Salesforce customization for a public health nonprofit to sync shopify customer data with salesforce based on shopify id
Challenges
They faced challenges when the existing buyers made a new purchase in the Shopify account, and the records would not get updated with the existing contacts in Salesforce.
Proposed Solutions
when an existing contact in Salesforce is not found with the same Shopify Id, the connector app searches the contact with last name and personal email. If the contact is found with this combination, the connector updates the existing contact in the same Shopify ID, or else, a new Shopify ID is created.
Salesforce Integration with affinity crm for an it consulting firm to streamline business operations
Challenges
Our client Revqore Consulting was leveraging both the Affinity CRM and Salesforce CRM simultaneously to manage their client relationships and lead details.
Proposed Solutions
After gathering requirements from the client, we offered a Salesforce Affinity Integration solution to create a bidirectional sync of lead and opportunity data and ensure that all data was properly mapped and deduplicated.
Scalable Opportunity handling and reports for a Florida based network security firm
Challenges
Admins needed to send out updates to clients regularly to assure them of the project’s direction and timely delivery, especially for the enterprises counting on it for security-critical operations.
Proposed Solutions
Custom Batch Classes would send out weekly scheduled Reports for custom objects to help admins easily update clients on the development and task progress for their network security projects.
Salesforce service cloud implementation for integrated customer life cycles
Challenges
No unified platform for collaboration between the Sales and Service departments. Use was limited to viewing customer records individually and enabling payments.
Proposed Solutions
Dashboard visualizations depicting conversion numbers as well as net revenue brought in by individual agents at different strata.
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