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Two days, multiple tracks, hands-on training, AI sessions, Salesforce strategy, and plenty of practical topics – Northeast Dreamin 2026 has a packed schedule for people who actually work with Salesforce every day. The event brings together different parts of the ecosystem under one roof. What makes the schedule stand out is the range. One session […]

AI agents are moving from experiments into real business workflows, and Salesforce is changing how agent traffic to its platform will be measured. The new model matters because an agent can generate Salesforce activity even when no human is clicking through the CRM. In 2026, Salesforce introduced Headless 360 and later evolved this direction under […]

Salesforce has announced another major move in its AI strategy with the acquisition of Listen Labs, an AI-powered customer research and human simulation platform. The agreement adds deeper customer understanding to Salesforce’s growing AI ecosystem and its broader approach to Salesforce Acquisitions. Listen Labs uses AI agents to design research studies, conduct in-depth interviews, and […]

Many times it’s crucial to extract information from documents such as loan statements, invoices, applications, identity documents, and scanned forms. When the information is stored as an image or scanned PDF, it cannot be directly read and used as regular text. This is where Salesforce OCR becomes useful. Optical Character Recognition can convert text from […]

North Africa Dreamin 2026 is bringing Salesforce professionals, developers, administrators, business users, and partners together for a full day of learning and networking. The event is designed around the Salesforce community and its growing presence across Africa and MENA. As a Salesforce event, it gives attendees an opportunity to learn from international experts, meet Salesforce […]

Passwordless login with passkeys gives Salesforce users another way to authenticate without entering a traditional password every time. Instead, users can verify their identity through a device, browser, or supported passkey manager. For Salesforce admins and consultants, setting up passkeys requires a little planning. Each user needs access to their own registered passkey, and backup […]