Old Salesforce favorites and a little help could drive contactless transformations for enhanced access and remote purchasing
The team at Salesforce has grown increasingly mindful of the uncertainties that a fast-changing business environment is known for. Take into account what someone might need to have and access from the comfort of their own production space, and a new opportunity for truly mobile and independent access to business platforms takes shape.
By leading the change, Salesforce platforms and suites intend to provide full offsite support, services, and popular tools.
Priorities: Tools and Guidance to help businesses in a pinch
When it comes to business support, all scales of businesses matter for Salesforce. It is supporting spawning businesses and enabling them to use its platforms on a trial basis. The kind of access SMEs can have during the trial are the following :
- SMEs get a 90 days free trial access to its digital tools
- Access to salesforce essentials CRM tool and the Tableau analytics platform
- All this, along with free coaching, support, and guidance to help the SMEs successfully incorporate premier Salesforce offerings.
Old Favorites, New Fans: Recent adopters are propelling new-found productivity
Automation
Already, automating workflow in Salesforce platforms through built-in automation features helps reduce repetitive administrative tasks and activities. These take up prized collaboration time. Also, features like Workflow Rules, Visual Flows, and Salesforce Lighting Process Builders too help save a significant time going from the dashboard to your sales calls.
Then again, using clear and concisely built dashboards for your analytics on the SalesCloud can further help aggregate all your processes in one place. It puts in your hands, the much-desired control over workflow and insights in these times.
Enterprise solutions
For quick incorporation of applications across the platforms, AppExchange’s projection as a secure API function that facilitates integration has come full circle. That’s especially true with the rich variety of business apps to cover the widest possible array of business functions. Inlay terms, its completeness as a marketplace offering cloud-computing applications and consultation will be put to the test.
Times-to-launch for enterprise apps will be crucial.
For administrators that need to monitor and preprocess sensitive business data remotely, pipelines can become smoother and handle better throughput. Salesforce data access features can readily sieve client data to serve to sales teams in the front.
Internal communication for remote work
Using Salesforce’s Chatter, a dedicated message board for the entire organization, lets you share memos, messages, and files. It’s an excellent way to foster collaboration without any contact between different sales teams. Equally, it’s also an important theme to consider for remote workgroups.
Managing customer communication channels
CRM is the core around which Salesforce platforms mainly create and deploy solutions. Particularly, document workflows and collaboration form a big share of these solutions. To this end, Salesforce has customer-facing applications that may very well spell the end of paperwork as we know it.
Salesforce Commerce Clouds for ushering purchasing transformations in retail
The fashion industry has been one of the early adopters of new media to showcase its offerings.
At present, eCommerce and fashion are extremely dynamic domains with TATs on new trends as little as a day long. Needless to say, the fashion industry can benefit much from customized launch platforms in the eCommerce domains, as we predicted in an earlier issue. Thanks to its increased robustness, the Salesforce Commerce Cloud offers its highly adaptive and feature-rich eCommerce platform to host major brands across the world.
Moreover, Brands can expect the uploading of media and their catalogues supported by its smooth image integration. Communication channels between the shop, warehouse, and the eventual website data stream are well managed to ensure the most updated information is available for their displays.
Further, SFCC’s content management systems and years of designing platforms easily handle complex networks of products, stock levels, language, and currency controls. It can be set up for both major brands as well as small scale players with ease.
The times ahead require businesses to tread cautiously and eventually re-examine use-by dates on traditional engagement channels.
Summary
The CRM firmware teams at Salesforce work around the clock to ensure that productivity remains high, even when teams are not all onsite. The continued support and consultation from expert Salesforce teams enable teams to navigate their work as clearly as before without losing any steam. And yet, most importantly, effort need to keep sight of who the changes affect most.
India 
USA
UK
Canada