Recently, Salesforce released its much-awaited Salesforce Summer 21 release notes. Salesforce rolls out three major releases every year that are Spring, Summer, and Winter. These release notes will give you a brief overview of the new features of Salesforce. So, today we are here to tell you about the Salesforce Summer 21 release notes and how they will help your business.
We have curated some important changes in the major features of Salesforce just for you. So, without further ado, let’s dive straight into this informative blog!
Know what you can expect in the Salesforce Summer 21 release
Analytics
The newest capabilities in Analytics would allow you to analyze and update data at the same time with inline editing from the Report Run page in Lightning Experience. Also, Salesforce has given its users the ability to experiment with Tableau CRM. Now, Salesforce users can undo or revert their changes to go back to the previous version.
You can also accelerate dashboard building just by copying and pasting widgets across Tableau CRM dashboards. Furthermore, you can also do data analysis with Einstein Discovery in Reports.
Salesforce Marketing Cloud
Marketing Cloud is a blessing for you all people who want to deliver 1:1 customer journeys. Also, you can get a single view of your customers using data from any source. Marketing Cloud also allows you to plan and optimize your strategies according to your business goals.
Now, you can put personalized content to the target audience just at the right time. Also, measuring and analyzing your progress has just got easier with this! You can always give better results to your customers after optimizing your work in real-time.
Salesforce Summer 21 release date
Pardot
You can use the power of Einstein to understand accounts and boost engagement with Einstein Send Time Optimization. An improved version of Pardot Object Sync will now be generally available with account-based campaign management tools.
Above all, you can choose to upgrade your mailability model. It would allow you to have access to more simplified email marketing settings and improved developer docs to make it easy to use Pardot APIs.
Salesforce Sales Cloud
Now your sales team can focus on the most important deals with Pipeline Inspection and have a single pipeline view of the deals. With the latest release, you will get more refined email engagement data and improved email templates. Also, with Salesforce Meetings, your sales reps will have better insights that will keep the deals moving. Also, Einstein Conversation Insights will now be available for your Service agents.
Revenue Cloud
Salesforce Summer ‘21 release might allow you to update permissions, assign new permission sets, and enable settings for permissions and browser performance improvements. Also, use a new required picklist.
Salesforce Service Cloud
With Salesforce Service Cloud, you can scale and streamline your business processes to provide a unified service experience powered by automation. Also, you can use Workforce Engagement to streamline your contact center operation using data-driven shift planning tools. Furthermore, you can create an optimized service app for you and your team with Service Setup Assistant.
We hope that you liked this update on Salesforce Summer ‘21 release. Also, if you are looking forward to any Salesforce Customization services, we can be of help to you. Just click here to get your personalized demo with our Salesforce experts and take your business to the next level!
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