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Explore Our Blogs!

At HIC Global Solutions, our experts love sharing their deep knowledge of Salesforce and CRM trends. Check out the blog for recent thoughts, advice, and developments. Keep yourself informed and grow your company with our professional advice.

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Our Recent Blogs

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As they say, Time is money and the value of time is incomparable with any other thing. Here we got you covered with the most important aspect of your organization; time & productivity. Now is the time to deliver the best to your customers and be ready to solve their queries at all points in […]

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Deliver exceptional customer experience with Salesforce Service Cloud Workforce Engagement. Recently at the ‘Dreamforce To You 2020’ Keynote event, Salesforce launched a new dynamic workforce planning product, Salesforce Service Cloud Workforce Engagement. This innovation allows service leaders to accurately assign the right agents at the right time. Workforce Engagement unifies your service planning, process, and […]

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Invoicing is an essential process for every business across all industries. From startups to big enterprises, you need to collect payment from your customers to earn revenue. And when your customer numbers hit high, you need to automate this process and abandon manual practices. There are numerous benefits of automated invoice management. It saves time, […]

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Salesforce architecture has been redefined! It is more powerful, more scalable, and more agile than ever! On December 02, 2020, Salesforce, announced Salesforce Hyperforce. It is a complete re-architecture of the Salesforce platform that delivers Salesforce Customer 360, which includes Commerce Cloud, Sales Cloud, Marketing Cloud, Service Cloud, Industries, and more, on major public clouds. […]

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Making the calculations in the documents easy for you Want to create an invoice? Salesforce document generation is just for you! They boost businesses’ performance to deliver customized, streamline, and scale document generation workflows and also help you create documents like invoices, reports, contracts, proposals, quotes, QBRs, and more. They fetch the data from your […]

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This year is unlike any other year as it is challenging and requires progressive thinking to implement things and not lack behind. Hence, Dreamforce To You 2020 is taking place virtually for the first time in its 17-years of history. On December 2, 2020, Salesforce’s CEO, Marc Benioff delivered a virtual keynote to kick off […]

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HIC Global Solutions INC
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