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Salesforce Service Cloud is a customer service software that allows users to attain quick and dependable case solutions. The world’s #1 CRM leader has made this intelligent service software to give your business a 360-degree view of each customer. Also, You can resolve their queries across all channels and boost customer satisfaction with the best […]

Isn’t it tiring to scroll all the way and still not be able to find what you want to? This smart solution allows you to search what you want from hundreds of values in the Lightning Web Component’s generic custom dropdown menu. How to access this feature? To access this functionality, all you need to […]

In the time of the new normal where everything has gone digital, savvy digital-first businesses own the customer experience. Look at it this way, we do not dine-out anymore instead, we choose the new dine-in way of living, we play, we order, and we work online. That states how dependent we are on technology and […]

One of the most important aspects of an organization is its business, its revenue. And how do we get that revenue? Through our leads, that can be our potential customers in the future. So, taking care of our leads is important to get the business going. These leads may come from networking, social media, referrals, […]

A year that made the entire world suffer from a pandemic, but even that couldn’t stop #1 CRM leader Salesforce make those billion-dollar deals! Unlike most of us, Salesforce had a great year as it acquired a long list of companies this year. If you are looking forward to knowing about the biggest deals of […]

Dreamforce To You 2020 happened virtually for the first time in its 17-years of history. It was a customized, digital experience for customers, trailblazers, and stakeholders to inspire, connect, and define an outline to succeed in the new normal. But since it was virtual and those of you who couldn’t join the live event, this […]