Loading...

Cloud-based #1 CRM Salesforce was rumoured to be in the acquisition talks of a workplace messaging app Slack to expand its offerings to businesses and people familiar with it. On December 1, 2020, Salesforce confirmed that it is buying Slack Technologies Inc in a $27.7 billion deal.

How will this acquisition benefit Salesforce?

This acquisition will enable Salesforce to leverage Slack’s solutions and deliver a centralized platform for businesses. This would allow them to connect their customers, partners and employees, and their apps.

“Together, Salesforce and Slack will shape the future of enterprise software and transform the way everyone works in the all-digital, work-from-anywhere world,” Marc Benioff, CEO of Salesforce, said in a statement.

Salesforce acquired Slack

Salesforce’s BIG bid

This is Salesforce’s biggest acquisition by far since its 21-year long history! Salesforce’s bid came against the fierce competition from Microsoft Corp’s Teams and other workplace apps as Slack was struggling to switch to remote working during the COVID-19 pandemic.

On Tuesday, Slack shares ended trading at $29.57. It is below the $42 high that they had reached on their first day of trading last year. Seeing it as a potential acquisition to extend its enterprise offerings, Salesforce bid on it.

“Salesforce started the cloud revolution, and two decades later, we are still tapping into all the possibilities it offers to transform the way we work. The opportunity we see together is massive,” said Slack CEO Stewart Butterfield.

After the Wall Street Journal first reported about the acquisition deal, Slack Technologies’ shares boosted by 24% to $36.58, giving the company a market capitalization of $21 billion, while Salesforce shares fell by 2.7%.

Salesforce’s earlier acquisitions

Previously, Salesforce’s big acquisitions were Tableau for $15.7 billion in 2016, MuleSoft for $6.5 billion in 2018, Demandware for $2.8 billion in 2016, ExactTarget for $2.5 billion in 2013, ClickSoftware for $1.35 billion in 2019, and Vlocity for $1.33 billion earlier this year. And now it’s Slack!

This acquisition is also giving Salesforce an edge over its longtime industry competitor, Microsoft.

If you are also looking forward to expanding your business, you can reach out to us. Our team has knowledge, expertise, and experience that will help to take your business to the next level. If you would like us to schedule a demo for you, you can contact us here. Don’t forget to check us out on Salesforce AppExchange.

No Data Found.

Related Articles
Salesforce Partnership with Databricks_ Bringing Trusted Data and AI Together

Artificial intelligence is becoming a bigger part of how businesses operate, but AI is only as powerful as the data and context behind it. As organizations look for ways to connect customer data, enterprise systems, and AI-powered workflows, Salesforce has announced an expanded Salesforce partnership with Databricks to help make that possible. The collaboration focuses […]

Read More
Salesforce AI Adoption_ Proven Strategies to Overcome AI Implementation Challenges

AI is no longer a future concept inside the Salesforce ecosystem; it has become the operational layer behind sales, service, marketing, automation, and customer engagement. But while businesses are investing heavily in AI-powered CRM transformation, many organizations still struggle with one major challenge: successful Salesforce AI adoption. The problem is not access to AI tools. […]

Read More
Multi-Agent Architecture Will Define the Next Phase of Salesforce AI Innovation - Predictions Through 2030

Over the years, Salesforce hasn’t just grown, it has continuously reshaped itself, moving far beyond its early CRM identity into something much larger. From being just a CRM platform to becoming a full-scale enterprise ecosystem, every phase has been driven by a deeper layer of intelligence. Now, that next layer is Salesforce AI. Today’s generative […]

Read More
Salesforce Agentforce 360_ The Future of AI-Powered Customer Service

Customer service is changing very fast now, and businesses are slowly moving beyond basic chatbots and automated replies. Companies want systems that can actually understand context, respond intelligently, and help teams solve customer issues faster without creating more manual work. That is exactly where Salesforce Agentforce 360 is getting attention across the Salesforce ecosystem. Instead […]

Read More
Why is Salesforce partnering with the biggest names in AI_ Like Salesforce, Stripe, and OpenAI

Something interesting is happening in the CRM world right now, and it’s not just about adding AI features. Salesforce isn’t trying to build everything alone anymore. Instead, it’s partnering with some of the most powerful AI and cloud players like OpenAI, Stripe, Anthropic, and NVIDIA. This shift signals something much bigger than integrations. It’s about […]

Read More
Sales Cloud Latest Updates_ What’s New in Salesforce Cloud and Why It Matters for Your Business

If you’ve been using Salesforce Cloud, you already know one thing, it never stays the same for long. Every new release brings changes that directly impact how sales teams work on a daily basis. The latest updates in Salesforce Cloud Services, especially around Sales Cloud that now known as Agentforce Sales, are not just minor […]

Read More
Our Location worldwide
Indian Flag India
3rd Floor, A-10, Pegasus Tower, Sector 68, Noida, Uttar Pradesh 201301 +91-1203239658
United States of America Flag USA
333 West Brown Deer Road Unit G – 366 Milwaukee WI, USA 53217 +1(262) 310-7818
United Kingdom Flag UK
7 Bell Yard, London, WC2A 2JR +44 20 3239 9428
Canada Canada
HIC Global Solutions INC
6D - 7398 Yonge St #1124 Thornhill, ON L4J 8J2 Canada +1(262) 310-7818