1. Create a Screen Flow: The first step is to create a Screen Flow. This flow will guide the customer through the process of creating a transaction. We will later incorporate this flow into our Orchestration Flow.
2. Create an Autolaunched Flow: Next, we will create an Autolaunched Flow to send an email to the customer. This flow requires the customer’s email ID and a template for the email. For this example, we will create a simple template with the message: “Congratulations! Your new account has been created and your first transaction has been added.”
3. Create the Orchestration Flow:
Now, we will create the Orchestration Flow. We need to define the trigger criteria for this flow. In this case, we will set the flow to run whenever a new bank account is created.
4. Add Steps to the Orchestration Flow:
The next step is to add steps to our Orchestration Flow. Each step corresponds to a stage in our process.
5. Add Interactive Stage:
The first stage we will add is an Interactive Stage. This stage will use the Screen Flow we created in Step 1 to interact with the user. Make sure this flow is active before you proceed. In these steps, I am selecting the user who will perform the action, as well as the record on which the action will be performed.
6. Add Automated Stage:
The second stage we will add is an Automated Stage. This stage will use the Autolaunched Flow we created in Step 2 to send an email to the customer.
7. Activate the Flow and Add to the Record Page:
Once all stages are added, we can activate the flow and add the Orchestration Work Guide to the record page.
Test the Flow:
Finally, we can run a test to ensure that the flow is working as expected.
Here is a demo video that walks you through the entire process.
Conclusion
Salesforce’s Orchestration Flow is a powerful tool that allows us to create complex, multi-step, multi-stage scenarios. In this blog, we covered a simple scenario to demonstrate its capabilities. However, the possibilities are endless. You can create more complex scenarios based on your specific business needs,
Do not hesitate to reach out to us if you need help orchestrating Flow and for more blogs, Stay connected!