How to schedule SMS To Lead during business hours at particular intervals in Salesforce?
Do you want to send text messages to your clients only within business hours? According to a study by Mobilesquared, 90% of text messages get opened and read within 3 minutes. Hence, text messaging is a great platform for communication with your customers.
So, if 90% of all messages are read within 3 minutes, then they should be delivered at the time when customers have time to read them. Today, we are here with a solution that will make text messaging easier for you.
Why should you schedule send SMS during business hours?
- You can schedule text messages in Salesforce within business hours and at frequent intervals. Say, after 3 hours, 6 hours, or 24 hours.
- During business hours, most people are awake, and hence, they are likely to read your text messages.
- People open emails when they have time to read them, but when it comes to SMS, the response is quick.
- We have created this solution using Salesforce Process Builder to make text messaging a lot easier for you!
- Also, most of the companies do not send SMS outside business hours due to the low open rate. If a customer missed your text message, then he is less likely to read it.
Workflows
Code:
Update Check Date
Send SMS To Lead After 3 Hours
Send SMS To Lead After 6Hours
Send SMS To Lead After 24 Hours
Send SMS To Lead After 30 Hours
Send SMS To Lead After 48Hours
Send SMS To Lead After 96Hours
Send SMS To Lead After 168Hours
Send Message To Lead
queue SMS
Sendsms
Conclusion
We hope you liked this simple, easy-to-use solution. Do try out this solution for your business and see how it helps you shine bright. If you try out this solution, then do share your experiences with us. We will be back with new solutions that will make your work life a lot easier. Till then, Happy Learning! 🙂
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