What Are Salesforce Managed Services And Why You Need It
Introduction:
Organization of all sizes now have hundreds of apps that they leverage to increase operational efficiency and bring about seamless process integration. With CRM being one of the main customer data repositories for a corporation its importance has never been higher than in the present times.
With Salesforce being one of the largest CRM software solution provider integration of applications becomes important because it allows the organization to excel and maintain high levels of efficiency. There are different aspects on which integration within Salesforce is focused at. Some of them being Business Logic, Security, data, and information. Which aspect a corporation is focused on for the integration process depends entirely on the requirements of the company..
Ways to integrate with Salesforce.com
∙ Data
∙ Business Logic
∙ User Interface
∙ Security
Data Integration:
Data forms the basis of most of the decision-making processes of any organization. Corporations require information and data to operate efficiently, which also makes it imperative for them to have data consolidated and integrated from different file sources, databases and applications.
Data from different systems can be consolidated using SOAP or Rest APIs in real time. The information can be updated and changed, without disrupting the current passwords. Companies often set a fixed schedule when data is consolidated and integrated. It is important that the data being used by any company is no duplicated or flawed.
Data integration in Salesforce ensures that the Data is cleansed and pushes the company towards cost-effectiveness. There are different tools that are used which help in extraction and transforming data into comprehensive content. Companies which need to connect and synchronize data from two departments can use this effectively. Salesforce utilizes information from any source progressively on any platform. Rather than investing months coordinating frameworks, you can undoubtedly associate and access information continuously and then also join that information into any application.
Business Logic Integration:
The main goal behind Business Logic Integration is to use the Apex Web Services and Apex callouts in order to streamline the business and execute a business process entirely, end-to-end, without any hassles. The business logic available to Force.com is made accessible to outbound platforms as well.
Apex Web Services are used to extend the inbound business logic to applications which helps in making customization more convenient. Similarly, Apex Callouts is used to enable outbound web services. For any process repeated over time in the company or the responses for which will remain the same under some circumstances, will require Business Logic integration.
Automation of responses by using, flow charts, calculated fields, by automating the workflows by predefining actions etc. Fabricate end-to-end points that integrate various backend frameworks and applications. Salesforce provides a library of automatic and explanatory reconciliation devices and tools that let you actualize business logic that traverses various application frameworks.
Our effective Workflow motor likewise offers an Outbound Messaging highlight that enables clients to create end-to-end business forms that traverse many applications, all utilizing a point-and-click definitive interface.
User Interface Integration
Users today demand a unified experience across platforms, and it is important to bring forward an integrated and coordinated experience for them. This is regardless of whether users are associating with multiple applications.
By leveraging Canvas, any external web application can be integrated into the Salesforce web app or the Salesforce Mobile App to give a consistent client experience to end clients. It is about reuse-and-integrate. User Interface Integration is one awesome approach to surface different applications inside Salesforce with a little upgrade of every individual application. It gives your clients a solitary purpose of passage into various applications.
Security Integration
To ensure that applications that are accessing records within Salesforce remain secure they must comply with security standards. Salesforce.com has been a pioneer in building secure cloud-based solutions. Security Integration ensures that the Apps built and the tools used in the building of those Apps are secure and keep data safe.
To ensure this there must be appropriate client authentication, using valid credentials. Certain features and settings can only be made accessible to users when they have permission, for example, API enabled are essential in order to access the APIs.
When accessing Salesforce data or business logic it is an absolute must that the client application is authenticated. Within Salesforce this authentication is required to have the same security norms that are deployed within Salesforce. By accessing the valid credentials; server authenticates the requests and if valid allows the client application to:
- sessionId
- a serverUrl
Conclusion:
Just like there are different ways in which Salesforce can be used, similarly, there are different ways in which force.com can be integrated using web services. What format of integrating is to be used depends entirely on the goal that we are trying to achieve. In the current corporate set up and for the smooth functioning of businesses it so happens that the applications used by a company are all integrated with one another.
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