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Salesforce Tutorials

How to Integrate Twilio with Salesforce for SMS Updates

How to Integrate Twilio with Salesforce for SMS Updates Are you looking forward to managing your customer query? You can integrate Twilio with Salesforce to send SMS to customers whenever they raise a query. Today, we will be simplifying your

January 28, 2021

Posted By Team HIC

Salesforce Releases

Salesforce Spring ’21 Release: Top 7 Highlights

Salesforce Spring ’21 Release: Top 7 Highlights As you might know, Salesforce releases updates to its platform three times a year. These updates are further categorized as- Spring, Summer, and Winter releases. The global CRM leader Salesforce recently released its

January 27, 2021

Posted By Team HIC

Salesforce New Features

How will Salesforce’s maiden India Investment in Darwinbox benefit the CRM Giant?

How will Salesforce’s maiden India Investment in Darwinbox benefit the CRM Giant? We told you about Salesforce’s first-ever investment in India in an HR Tech platform Darwinbox through our social media posts. Today, we are going to burst the bubble

January 22, 2021

Posted By Team HIC

Salesforce Tutorials

How to Integrate Sales dialer Kixie with Salesforce

How to Integrate Sales dialer Kixie with Salesforce Did you know that you can connect with 500% more leads and close more deals if you integrate a sales dialer with your CRM? Kixie is the ultimate platform for Salesforce dialer

January 21, 2021

Posted By Team HIC

Salesforce New Features

2020 was the Biggest Holiday Season ever for Digital Sales as Consumers spent $1.1 Trillion globally

2020 was the Biggest Holiday Season ever for Digital Sales as Consumers spent $1.1 Trillion globally Salesforce, the global CRM leader, has come up with another interesting study, and this time it is about digital sales in 2020. This study

January 20, 2021

Posted By Team HIC

Salesforce New Features

Salesforce Predictions for 2021: Best Collaboration of Clouds & Acquisitions to watch out for you

Salesforce Predictions for 2021: Best Collaboration of Clouds & Acquisitions to watch out for you When someone asks us to predict about Salesforce ecosystem in 2021, it feels bizarre. As the challenging work-life continues and predicting about Salesforce is not

January 15, 2021

Posted By Team HIC

Salesforce Tutorials

How to enable Wrap text feature in Salesforce

How to enable Wrap text feature in Salesforce Are you also tired of scrolling through those one-liner texts in Salesforce? Today, we have come up with a solution to one of the most asked questions by the Salesforce users. We

January 14, 2021

Posted By Team HIC

Salesforce New Features

Salesforce launches Loyalty Management: Drive meaningful Customer Loyalty & Engagement

Salesforce launches Loyalty Management: Drive meaningful Customer Loyalty & Engagement On January 12, 2021, Salesforce, the world’s number one CRM leader, launched Loyalty Management to help companies increase customer trust and engagement. This latest innovation by Salesforce built on its

January 13, 2021

Posted By Team HIC

Salesforce Tutorials

How to integrate Web inquiries as Leads to Salesforce

How to integrate Web inquiries as Leads to Salesforce Has managing leads become a complex problem for your organization? We know the importance of leads for an organization as they are the potential customers for you. Manually managing all those

January 7, 2021

Posted By Team HIC

Salesforce New Features

5 Ways Salesforce Service Cloud can help to boost your Business

5 Ways Salesforce Service Cloud can help to boost your Business Salesforce Service Cloud is a customer service software that allows users to attain quick and dependable case solutions. The world’s #1 CRM leader has made this intelligent service software

January 6, 2021

Posted By Team HIC

Salesforce Tutorials

How to create a reuseable custom dropdown with Search in Salesforce LWC

How to create a reuseable custom dropdown with Search in Salesforce LWC Isn’t it tiring to scroll all the way and still not be able to find what you want to? This smart solution allows you to search what you

December 31, 2020

Posted By Team HIC

Salesforce New Features

Prepare Your Business to Serve the Needs of All-Digital Customers in 2021

Prepare Your Business to Serve the Needs of All-Digital Customers in 2021 In the time of the new normal where everything has gone digital, savvy digital-first businesses own the customer experience. Look at it this way, we do not dine-out

December 30, 2020

Posted By Team HIC

Salesforce Tutorials

How to integrate Facebook Ads with Salesforce using Zapier

How to integrate Facebook Ads with Salesforce using Zapier One of the most important aspects of an organization is its business, its revenue. And how do we get that revenue? Through our leads, that can be our potential customers in

December 24, 2020

Posted By Team HIC

Salesforce New Features

List of Salesforce’s Acquisitions in 2020: An year for Salesforce

List of Salesforce’s Acquisitions in 2020: An year for Salesforce A year that made the entire world suffer from a pandemic, but even that couldn’t stop #1 CRM leader Salesforce make those billion-dollar deals! Unlike most of us, Salesforce had

December 23, 2020

Posted By Team HIC

Dreamforce Updates

The Biggest Update from Dreamforce To You 2020

The Biggest Update from Dreamforce To You 2020 Dreamforce To You 2020 happened virtually for the first time in its 17-years of history. It was a customized, digital experience for customers, trailblazers, and stakeholders to inspire, connect, and define an

December 18, 2020

Posted By Team HIC