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Introducing Surveys They’re customizable forms used to gather feedback and house it in an Org, from which to create visualizations for insights that can be shared. Prior to this, you’d have to spend a pretty penny getting a development team to set you up with a custom survey for your enterprise. Where do I find […]

The acquisition of Mulesoft The primary crowd-puller that seemed to draw Salesforce to a complete acquisition in 2018 was its far-reaching business agility. This was achieved largely through a centralized connectivity platform for API integrations to communicate over any premise. Magic Quadrant anyone? So far, Mulesoft has featured in Magic Quadrants as a leader in […]

Broadly, Coveo enables predictions for customer needs across platforms when it matters most – in real-time. So it comes as no surprise that it’s trademark search relevance capabilities feature in Gartner’s Magic Quadrant for Insight engines in 2019 for three years running. What Coveo does for search. So far, the platform essentially unifies silos for […]

What are Static Resources? Referenced through the $Resource global variable, these let you upload content any that you can upload in Visualforce Page, like images, spreadsheets, CSS or JS files, and a lot more. They can even put up zipped or stand-alone files. Files collections get bundled into .zip files. This, in some ways, is […]

Introduced in 2016, Field Service Lightning lets companies bring together workforce products and customers under one roof. It’s essentially an app built over the Service Cloud. Of course, it’s also customizable to different business needs and operations and is geared toward portability over mobile devices. Overall, through FSL, enterprises can handle work orders, service requests, […]

Nintex workflow: A brief overview of a Process Optimization must-have Primarily, Nintex’s platform functions let just about anyone design and spin up forms, workflows, mobile apps, eSigning, and desktop processes. It’s used successfully across several verticals to accelerate service delivery and payment collections timescales, as well as cross-departmental streamlining. It enables easy pre-filling for strategic […]