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Salesforce has announced another major move in the AI space. The company recently signed a definitive agreement to acquire Fin, formerly known as Intercom, for approximately $3.6 billion. The acquisition comes at a time when businesses are rapidly adopting AI-powered customer service solutions. As organizations look for ways to improve support experiences and reduce operational […]
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Read MoreToday, Salesforce has announced that it has signed a definitive agreement to acquire Apromore. Apromore is a renowned provider of process intelligence software. By incorporating Apromore’s cutting-edge capabilities into the Salesforce ecosystem, this strategic acquisition will help speed up Salesforce’s goals in the areas of agentic process automation, process mining, and real-time optimisation of business […]
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