Here’s the biggest news! Recently, the global CRM leader Salesforce signed a definitive agreement to acquire Troops.ai, a revenue communications solutions provider. Its bot-based service integrates with Slack to allow sales teams to access CRM data across Salesforce’s various systems.
Troops’ solutions help companies improve their sales velocity, forecasting, visibility, and collaboration across teams. Also, when this deal closes, Troops will become a part of Slack which Salesforce acquired in 2020.
Salesforce may close the acquisition deal by the second quarter of Salesforce’s fiscal year 2023, ending July 31, 2022.
Why Troops?
Founder in 2016, Troops is working towards reimagining the way work gets done in this digital era. It is a Slackbot for sales teams that allows you to use Salesforce data easily without trudging through Salesforce.
Also, Troops helps you push and pull CRM data in and out of messaging app Slack. Thus, allowing you and your teams to turn the data into a sales hub and close deals.
The revenue communications platform helps to get real-time updates, coaching, actions, and insights at your fingertips. With this in Slack, Salesforce’s customers will be able to automate key workflows in just minutes.
“We’ve been a leader in the industry, working with some of the fastest-growing companies in the world, including Salesforce and Slack,” Dan Reich, Co-founder & CEO of Troops, wrote. “We’ve done this by delivering real-time insights from systems of record like Salesforce to systems of engagement like Slack, bringing together information and actions that customer-facing teams need to close new deals and support existing customers.”
Suggested readings: Salesforce’s biggest acquisitions ever.
Wrap Up
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