Overview
This case study explores how QUAMED ASBL, a not-for-profit association dedicated to ensuring access to quality medicines, transformed its project management efficiency through targeted automation solutions. The implementation addressed key challenges, enabling QUAMED ASBL to focus more effectively on its mission.
Overview
This case study explores how QUAMED ASBL, a not-for-profit association dedicated to ensuring access to quality medicines, transformed its project management efficiency through targeted automation solutions. The implementation addressed key challenges, enabling QUAMED ASBL to focus more effectively on its mission.
About the Client
Founded in 2010, and based in Belgium, Quamed ASBL is a global network uniting international NGOs, pharmaceutical procurement centers, and individuals committed to improving access to quality medicines in low- and middle-income countries.
Through its Quality Certification Program (QCP), Quamed assesses wholesalers and manufacturers against WHO standards, promoting collaboration and strengthening the capacity of procurement agencies and NGOs.
About the Client
Founded in 2010, and based in Belgium, Quamed ASBL is a global network uniting international NGOs, pharmaceutical procurement centers, and individuals committed to improving access to quality medicines in low- and middle-income countries.
Through its Quality Certification Program (QCP), Quamed assesses wholesalers and manufacturers against WHO standards, promoting collaboration and strengthening the capacity of procurement agencies and NGOs.
Challenges Faced
QUAMED encountered several challenges that hindered operational efficiency.
Malfunctioning Multi-Template Project Button
Users faced difficulties creating new projects using multiple templates, leading to delays and increased manual processes.
Manual Addition of Opportunity Attachments
Users had to manually link attachments to projects, consuming time and increasing the risk of missing important documents.
Manual Entry of Opportunity Products
Opportunity products were required to be manually entered into projects, adding extra steps and increasing data entry errors.
Manual Assignment of Contact Roles
Users had to manually assign contact roles to project teams, causing delays and potential miscommunication.
Challenges Faced
QUAMED encountered several challenges that hindered operational efficiency.
Malfunctioning Multi-Template Project Button
Users faced difficulties creating new projects using multiple templates, leading to delays and increased manual processes.
Manual Addition of Opportunity Attachments
Users had to manually link attachments to projects, consuming time and increasing the risk of missing important documents.
Manual Entry of Opportunity Products
Opportunity products were required to be manually entered into projects, adding extra steps and increasing data entry errors.
Manual Assignment of Contact Roles
Users had to manually assign contact roles to project teams, causing delays and potential miscommunication.
Challenges Faced
QUAMED encountered several challenges that hindered operational efficiency.
They were facing issues with
- Malfunctioning Multi-Template Project Button
- Manual Addition of Opportunity Attachments
- Manual Entry of Opportunity Products
- Manual Assignment of Contact Roles
Users faced difficulties creating new projects using multiple templates, leading to delays and increased manual processes.
Users had to manually link attachments to projects, consuming time and increasing the risk of missing important documents.
Opportunity products were required to be manually entered into projects, adding extra steps and increasing data entry errors.
Users had to manually assign contact roles to project teams, causing delays and potential miscommunication.
Solutions Implemented
To address these challenges, QUAMED implemented the following automation solutions
Restoration of Multi-Template Project Button Functionality
Thorough investigation revealed a configuration error mapping the button to the wrong template ID. Correcting this restored functionality, significantly reducing project setup time and enhancing workflow efficiency.
Automated Addition of Opportunity Attachments
Developed a flow automation to automatically link attachments to related projects whenever an opportunity was created. This streamlined the workflow, ensuring all documents were consistently attached and accessible.
Streamlined Addition of Opportunity Products
Implemented automation to facilitate the automatic integration of Opportunity Products into related projects, reducing manual entry and allowing users to concentrate on strategic tasks, improving accuracy in product management.
Enhanced Opportunity Contact Roles Assignment
Created flow automation to automatically assign contact roles from opportunities to related projects, minimizing manual input and improving team communication and collaboration.
Solutions Implemented
To address these challenges, QUAMED implemented the following automation solutions
Restoration of Multi-Template Project Button Functionality
Thorough investigation revealed a configuration error mapping the button to the wrong template ID. Correcting this restored functionality, significantly reducing project setup time and enhancing workflow efficiency.
Automated Addition of Opportunity Attachments
Developed a flow automation to automatically link attachments to related projects whenever an opportunity was created. This streamlined the workflow, ensuring all documents were consistently attached and accessible.
Streamlined Addition of Opportunity Products
Implemented automation to facilitate the automatic integration of Opportunity Products into related projects, reducing manual entry and allowing users to concentrate on strategic tasks, improving accuracy in product management.
Enhanced Opportunity Contact Roles Assignment
Created flow automation to automatically assign contact roles from opportunities to related projects, minimizing manual input and improving team communication and collaboration.
Solutions Implemented
To address these challenges, QUAMED implemented the following automation solutions
The solutions which we offered to them
- Restoration of Multi-Template Project Button Functionality
- Automated Addition of Opportunity Attachments
- Streamlined Addition of Opportunity Products
- Enhanced Opportunity Contact Roles Assignment
Thorough investigation revealed a configuration error mapping the button to the wrong template ID. Correcting this restored functionality, significantly reducing project setup time and enhancing workflow efficiency.
Developed a flow automation to automatically link attachments to related projects whenever an opportunity was created. This streamlined the workflow, ensuring all documents were consistently attached and accessible.
Implemented automation to facilitate the automatic integration of Opportunity Products into related projects, reducing manual entry and allowing users to concentrate on strategic tasks, improving accuracy in product management.
Created flow automation to automatically assign contact roles from opportunities to related projects, minimizing manual input and improving team communication and collaboration.
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