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Explore Our Blogs!

At HIC Global Solutions, our experts love sharing their deep knowledge of Salesforce and CRM trends. Check out the blog for recent thoughts, advice, and developments. Keep yourself informed and grow your company with our professional advice.

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Our Recent Blogs

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Salesforce AppExchange is a vast marketplace of pre-built apps and solutions that can help enhance your Salesforce experience. With so many ready-to-use rich third-party apps published by Salesforce AppExchange Partners, it can be overwhelming to select the right app for your organization. So, to help you navigate this vast ecosystem, we’ve put together a list […]

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Fax communication can be a daunting task without the right tools in place. know Salesforce is a popular CRM platform that helps businesses manage their customer data and automate their sales processes while Telnyx offers a range of communication solutions, including voice, SMS, and fax, as well as an API to integrate fax communications into existing […]

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After announcing the world’s first AI Generative CRM platform, Einstein GPT, Salesforce has dropped yet another most awaited offering- New Integration user licenses per org, at the recently concluded TrailBlazer DX’23. Salesforce’s announcement of five free integration user licenses is a significant move that will likely have a positive impact on its customers. By offering […]

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Asana is a popular project management tool used by businesses everywhere. One way to take advantage of Asana’s capabilities is to create tasks directly from Salesforce using a record trigger flow. Integrating Asana with Salesforce can help streamline your workflows and increase productivity by automating tasks between the two platforms. In this blog, we’ll walk […]

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Salesforce provides various ways to import data from external systems. In addition to using various services, we can also rely on third-party services or create our own custom solution for data retrieval. However, importing data from a remote FTP server can be challenging because Salesforce does not support an FTP server to be set as […]

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Salesforce has officially unveiled the much anticipated and lauded generative AI CRM platform, Einstein GPT. The Einstein GPT platform combines Salesforce’s proprietary AI models with trusted data from Salesforce Data Cloud and OpenAI’s advanced generative AI models, to provide real-time, time-saving, highly personalized, and hyper-scale experiences. The tool can currently generate sales emails for salespeople, […]

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