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Explore Our Blogs!

At HIC Global Solutions, our experts love sharing their deep knowledge of Salesforce and CRM trends. Check out the blog for recent thoughts, advice, and developments. Keep yourself informed and grow your company with our professional advice.

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Our Recent Blogs

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The application of Generative AI in businesses presents several benefits. However, the safe deployment of AI is still a concern. Generative AI is perhaps the most significant branch of AI that is revolutionizing business processes with its capability of generating human-like text. As the adoption of Generative AI skyrocketed, concerns about their ethical and legal […]

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LeanData is a fantastic tool with great features that help maintain good data hygiene and ensure data quality in Salesforce for the success of any organization. It is highly recommended for both small and large companies, regardless of their use case. The visual interface of LeanData is user-friendly, allowing users to easily see how their […]

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Q4, the fourth quarter of the fiscal year, is a crucial time for companies to bolster their bottom line. During this quarter, sales really pick up as businesses witness a surge in both traffic and leads because of the holiday shopping season. In B2B businesses, however, the holiday season does not add up much, but […]

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Dreamforce 2023 made everyone Einstein with its newly announced innovations. This year, the event centered around AI+CRM +Data + Trust, with the focus remaining on trust in AI applications as Salesforce has been emphasizing the trust gap for a long time. Salesforce introduced trusted AI in all its clouds and gained the trust of enterprises […]

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Salesforce Flow is a powerful automation tool that allows users to build custom business processes and automate complex tasks within the Salesforce platform. With the introduction of HTTP callouts, Flow has become even more versatile, enabling seamless integration with external systems and services.  In this article, we will explore the concept of HTTP callouts in […]

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Salesforce’s largest AI conference, Dreamforce ‘23 is currently underway in San Francisco.  While delivering the opening keynote, Marc Benioff outlined how to bridge the generative AI trust gap and discussed the AI roadmap in terms of the AI revolution Salesforce has been focussing on for years. Continuing with the AI innovations, Salesforce unveils the Einstein1 […]

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