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At HIC Global Solutions, our experts love sharing their deep knowledge of Salesforce and CRM trends. Check out the blog for recent thoughts, advice, and developments. Keep yourself informed and grow your company with our professional advice.
Our Recent Blogs
Secure file transfer between Salesforce and external systems like SFTP servers can be tricky without native support. But with a lightweight Node.js middleware, you can easily bridge that gap. In this blog, we’ll walk you through how to upload files from Salesforce to an SFTP server using Node.js, Apex, and the ssh2-sftp-client library. This tutorial […]
Read MoreSalesforce Connections 2025 (CNX’25) was more than just another marketing conference; it presented an exclusive peek into the AI-powered future of customer engagement. CNX’25, held in Chicago, brought together thousands of marketers, developers, trailblazers, Salesforce partners, and digital leaders to discuss the future of CRM, data, and automation. Salesforce CNX’25 Theme: AI Meets Marketing at […]
Read MoreWhen it comes to managing customer journeys in Salesforce, speed and accuracy matter. That’s where Agentforce, a powerful extension layer, comes into play. Whether spinning up a new quote from an opportunity or logging a support case from a contact, Agentforce can help streamline these actions with minimal clicks and maximum context. In this blog, […]
Read MorePlatform events in Salesforce Flow are a great tool for creating real-time, event-driven apps that automate business operations with precision and speed. By integrating Platform Events’ publish-subscribe approach with Salesforce Flow‘s low-code features, you can automate processes, allow real-time system interaction, and optimize how your organization manages dynamic data changes. This guide will demonstrate how […]
Read MoreLightning Web Components (LWC) is a modern JavaScript framework that is used for building responsive, dynamic applications on the Salesforce platform. In LWC, data flows from parent-to-child component. Variables marked as @api in the child component are open for a parent to pass values directly into the child’s HTML template, making the component interactable. To […]
Read MoreSalesforce acquires Convergence.ai, a rapidly growing artificial intelligence company recognized for its deep learning customer intent models. This bold move by Salesforce has shaken up the CRM and enterprise AI landscape. This Salesforce acquisition is more than just increasing AI capabilities; it is about reimagining Agentforce, Salesforce’s AI-powered service platform for 2025 and beyond. Why […]
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