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At HIC Global Solutions, our experts love sharing their deep knowledge of Salesforce and CRM trends. Check out the blog for recent thoughts, advice, and developments. Keep yourself informed and grow your company with our professional advice.
Our Recent Blogs
Managing data across multiple CRMs can be a real challenge for businesses that want a single source of truth. If your teams use Zoho CRM but want to move or sync all records seamlessly into Salesforce, you don’t need to write a single line of code. Thanks to MultiSync Made Easy, the integration process is […]
Read MoreDreamforce October 14-16, 2025 in San Francisco, is shaping up to be the most “agentic” Dreamforce yet, showcasing Agentforce 3, Marketing Cloud Next GA momentum, Data Cloud upgrades, and a bigger push toward autonomous workflows across sales, service, and marketing. Expect hands-on sessions focused on observability, MCP-based interoperability, and real-world agent deployments at enterprise scale. […]
Read MoreIntegrating Salesforce with Copilot is becoming an essential step for organizations aiming to streamline workflows, automate client data management, and unlock the power of AI-driven CRM. By connecting these two platforms, businesses can centralize customer information, reduce manual tasks, and accelerate growth. This guide walks you through the Salesforce–Copilot integration process with clear steps, Apex […]
Read MoreIn 2025, Salesforce will continue its AI-first transformation by accelerating new platform releases under its intelligent architecture and discontinuing outdated and legacy features. Make sure you’re up to date on important retirement dates, migration best practices, and emerging trends shaping the future of Salesforce innovation, before Winter ’26. For Salesforce admins, developers, and CIOs, this […]
Read MoreManaging eCommerce transactions efficiently requires accurate data flow between platforms. For Shopify store owners using Salesforce, it’s crucial that every order detail, including refunds, taxes, and shipping charges, is accurately transferred. This ensures financial records remain consistent, customer service stays smooth, and reporting is always up to date. In this guide, we’ll walk you through […]
Read MoreModern enterprise apps demand real-time responsiveness, but traditional Salesforce development often slows you down with Apex, SOQL, and frequent deployments. Enter Change Data Capture (CDC), a powerful Salesforce feature that streams real-time changes (create, update, delete, undelete) directly into your Lightning Web Components (LWC), using the Emp API and without writing a single SOQL query. […]
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