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Webinar: Salesforce Marketing Cloud – Everything you need to know Deliver delightful customer experiences and build and manage marketing relationships and campaigns with Salesforce Marketing Cloud. It is a leading omnichannel marketing platform that helps you create awesome campaigns and nurture relationships with your B2B and B2C customers. Piyush Singhal, Founder of HIC Global Solutions […]

Salesforce approval or reject process is an automated process that enables your organization to approve or reject records that are going in your Salesforce Org or modified within Salesforce. A combination of multiple steps, the approval process allows the user, queue, or public groups to approve or reject a record on each step. You can […]

As Amazon has Alexa, Apple has Siri, Salesforce launched Einstein Voice Assistant bringing the power of voice to the Salesforce users. What is an Einstein Voice Assistant? Einstein Voice Assistant is an intelligent conversational CRM. Seen as the new frontier of Salesforce CRM, it is a complete voice assistant solution that can be integrated with […]

Unlock the Power of Search Maximize your business’s performance with intelligent enterprise search and predictive insights with Coveo, a scalable cloud platform. Coveo helps you with your search and enhances the customer journey with powerful insights using data and AI. It connects and collaborates data from on-premise and cloud applications and delivers relevant information, products, […]

The unprecedented COVID-19 outbreak has shifted the focus from physical form submissions or paper filings to digital mediums. Formstack is a great tool for Salesforce document generation and automates documents, surveys, and forms effortlessly. On July 19, HIC Global Solutions, your Salesforce Implementation Partners in collaboration with Formstack conducted a webinar to discuss how businesses […]

On July 9, 2020, Colin Johnson, CEO at Aprika Mission Control and Piyush Singhal, Co-Founder of HIC Global Solutions Salesforce Consulting Services provider came together for a discussion on how you can bring Salesforce Project Management to the next level and unleash productivity with Mission Control. Stay in charge and track your projects with the […]