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Explore Our Blogs!

At HIC Global Solutions, our experts love sharing their deep knowledge of Salesforce and CRM trends. Check out the blog for recent thoughts, advice, and developments. Keep yourself informed and grow your company with our professional advice.

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Our Recent Blogs

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The Salesforce ecosystem in India has witnessed remarkable growth over the last few years, and community-driven learning has played a major role in that journey. As professionals continue looking for opportunities to learn, network, and stay updated with the latest innovations, Bharat Dreamin has quickly become one of the most anticipated gatherings in the ecosystem. […]

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Integrating external healthcare platforms like Niko Health with Salesforce helps streamline document management and improve operational efficiency. In this guide, we will walk through the complete process of fetching a document from Niko Health using APIs and attaching it to a Salesforce account as a file. This step-by-step implementation is useful when you want to […]

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On June 2, 2026, Salesforce announced that it had signed a definitive agreement to acquire Contentful, one of the leading composable content platforms used by thousands of global brands. The acquisition marks another major step in Salesforce’s AI strategy and its vision of creating more connected digital experiences across every customer touchpoint.  The acquisition is […]

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If you’re looking for a Salesforce event that combines learning, networking, and innovation, pack your bags for two exciting days at Architect Dreamin 2026. From AI and Agentforce to enterprise architecture and Salesforce development, the event brings together some of the brightest minds in the ecosystem. Whether you’re a seasoned architect, an aspiring CTA, or […]

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Businesses use Salesforce automation to reduce manual work, improve efficiency, and automate repetitive business processes. Two commonly used automation approaches inside Salesforce are Traditional Flows and Flow Orchestrator. Traditional Flows are mainly used for simple automation tasks such as updating records, sending notifications, creating tasks, and automating business logic. Flow Orchestrator is designed for more […]

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AI is no longer a future concept inside the Salesforce ecosystem; it has become the operational layer behind sales, service, marketing, automation, and customer engagement. But while businesses are investing heavily in AI-powered CRM transformation, many organizations still struggle with one major challenge: successful Salesforce AI adoption. The problem is not access to AI tools. […]

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