Salesforce Spring ‘22 release notes are here: Sales, Commerce & more!

The day has arrived! Salesforce, today, announced its Spring ‘22 release notes. And it would have been cruel of us not to share the improved enhancements in major Salesforce features with you all. So, here we are! We have curated some of the exciting enhancements as per the Spring ‘22 release notes in this blog.

It would be interesting to see what features would make their entry in the actual Spring ‘22 release. Also, the release is going to be live in just a few days. So, till then, let’s know what’s new in the Spring ‘22 release notes.

Let’s begin!

Analytics

Updated Revenue Operations dashboards will allow you to customize data with clicks instead of code. What else?

You can reuse customizations easily in your dashboards with LWC.
Use Ask Data for Salesforce (beta) to get guidance when you search for data.

Reports and dashboards: With the newest enhancements in reports and dashboards, you can easily choose the report type for your new report. See your used recent reports to know which fields and objects to include and hide the unused ones.

Tableau CRM: You can use Tableau CRM to push data into Microsoft’s Azure Data Lake when you use a data prep recipe.

Salesforce Commerce Cloud

Experience the new features in Salesforce B2B and B2B2C Commerce, Commerce Einstein, and Salesforce Order Management with this release.

Salesforce B2B and B2B2C Commerce: You get the ability to bulk import images for products using a CSV file. Also, this includes new functionality for promotions. You get a new consolidated add process that makes it easier to add a single product.

Commerce Einstein: This gives you the ability to use AI to automate personalization-related tasks. Further, with this, you can boost customer experiences on Lightning experience and B2B2C storefronts.

Salesforce Order Management: With Order Management, you can keep your buyers happy even with exchanges. Get the powerful and robust flows, and protect your B2C Commerce storefront with Omnichannel Inventory.

Salesforce Sales Cloud

You can now use Revenue Intelligence to generate more revenue with the help of Performance dashboards, analytics, and intuitive pipeline visualizations. Spring ‘22 release notes have more for Sales Cloud. Let’s know!

Revenue Intelligence: With this, your sales teams can ensure forecast accuracy, sales targets and grow pipelines easily.

Pipeline Inspection: You can now get AI insights about the opportunity progress, activity, and engagement details. Also, you can see the pipeline changes in a flow chart view.

Core Sales Features: With this release, you get an improved setup experience for collaborative forecasts.

Salesforce Service Cloud

Your teams can now deliver efficient and flexible service with the newest enhancements in Salesforce Service Cloud.

Channels: Contact center admins, supervisors, and agents will now get improved experience with the enhancements to the Voice channel in Service Cloud.

Einstein for Service: Include up to 10 fields in your article recommendations. Also, you can calculate the segment count record for Case Classification.

Knowledge: Your service agents can now easily share knowledge article links that point to their latest versions. Also, images can now open to full size to zoom.

Pardot

Get enhanced landing pages that now include layout templates, header code support, and inline form styles. Also, you get Lightning templates for Salesforce Engage. Further, you will get expanded automation support and Einstein Engagement Frequency for enhanced emails.

Automation: With this release, you can push enhanced emails-now with tracker domain selection-to your automation rules, and completion actions.

Marketing Assets: Well, you can now customize your landing pages with form styles, custom redirects for retired pages, and more.

Metrics and Reporting: With the improvements to the metrics guard, you can give an extra layer of protection to your email engagement data.

Summing Up

Now you know the top enhancements in major Salesforce clouds with these release notes. To know more about other features and their improvements, click here. We are eager and excited for the upcoming Spring ‘22 release. We’ll be back with another update on that as well. Do let us know how you found this blog. Also, if you’re looking for Salesforce Customization services by experts, then get in touch.