In the recent past, organizations were skeptical about using automation solutions for their businesses. But this scenario has changed in 2021. And as we move forward to a digital-first world in 2022, a survey by Salesforce has revealed that automation has actually improved employee satisfaction both professionally and personally.
The survey conducted on 773 automation users in the US reveals that 89% of them are more content with their job and 84% are satisfied with their company more than before because of deploying automation in their workplace.
The survey also presented the ways automation drives this employee engagement. Let us take a look at the four key findings of this research.
Key themes emerging from the research
Better collaboration for boosting productivity
Collaboration among various departments is crucial for business success, especially if teams are spread across different parts of the world.
In this research, it has been seen that with low-code automation, businesses could easily build workflows to coordinate better with IT departments.
Statistically speaking, 90% of IT users taking part in the survey said they are more satisfied as automation has made collaboration with other departments better.
Error-free tasks save time and manual effort
The biggest concern with automation was that it was dreaded that automation would replace the human workforce with critical thinking skills. But this notion has totally been rejected in this latest survey.
According to this research, around 80% of workers do not feel insecure about their job being replaced by automation. In fact, 88% of them believe automation completes tasks without any error.
Drive engagement and employee satisfaction
As automation reduces error and manual effort, employees save a lot of their precious time, which allows them to learn and venture new skills and build relationships with peers.
Employees feel more connected to the organization, which leads to employee retention, better employee experiences, and overall growth.
Strike balance and manage employee stress levels
Perhaps the most disturbing element of today’s work culture is stress. Striking a healthy balance between professional and personal life is crucial for employees to avoid stress and other problems.
Since automation simplifies work processes reducing error and menial jobs, employees get a good chunk of quality time to pursue new hobbies, skills or even spend time with loved ones. After all, a happy workforce is a key to a flourishing business.
Wrap Up
To conclude, the research clearly shows that perception towards automation has changed dramatically over these pandemic years.
If you are still skeptical about using automation in your business, talk to our Salesforce experts and let them guide you with not only automation solutions but also with the most efficient Salesforce Consulting Services in town. Get in touch with us!
India 
USA
UK
Canada