Salesforce implementation services for a dedicated and seamlessly inventory management solutions
About Company
Based out in La Jolla, CA, Gateway Genomics is on the mission to develop leading-edge genetic-based tests that give families insight and a new level of understanding about their future children. Over 100,000 SneakPeek Early Gender DNA tests have been provided to help new moms bond with their babies, make plans, and connect with friends and family around them.
Challenges Faced
As Gateway Genomics’ customer base is reaching the skies, the managing part of these many customers can sometimes create havoc. So, to manage the inventory for so many customers, facilitating out the processes, and keeping the customers updated, Gateway Genomics needed an efficient solution.
Key Improvement for Client
Proposed Solutions
A dedicated inventory management solution is a demand of many businesses and when you can integrate it with your CRM, it is the cherry on the top.
HIC Global Solutions is an expert on that! When Gateway Genomics’ reached out to us with their requirements, we provided them with the Salesforce implementation exactly as they needed.
It is easy, flexible, and reliable! It helps them manage their entire inventory, keeps the record updated and centralized, provides an easy interface, and delivers a seamless experience.
Work Done
Result:
- Easy inventory management
- 100% data consistency
- 85% boosted efficiency
- Email workflow automation
- Customer satisfaction increased by 45%
- Eliminated manual error completely
- Centralized data repository
India 
USA
UK
Canada