Salesforce development solutions for a Healthcare organization to better manage and send forms through Salesforce with Conga Composer

Salesforce development solutions for a Healthcare organization to better manage and send forms through Salesforce with Conga Composer

Highlights

  • Efficient form management
  • Automated form filling with contact information and child record details
  • Streamlined process for merging and downloading templates
  • Enhanced efficiency in managing various healthcare-related forms
  • Improved data accuracy and reduced manual effort

Highlights

  • Efficient form management
  • Automated form filling with contact information and child record details
  • Streamlined process for merging and downloading templates
  • Enhanced efficiency in managing various healthcare-related forms
  • Improved data accuracy and reduced manual effort

Overview

Find out how the integration of Conga Composer with Salesforce streamlines healthcare form management and enhances service delivery for a personalized healthcare provider.

What You Need To Know

At Home Solutions (AHS) sought to improve their form management process and integrate it seamlessly with their Salesforce CRM using Conga Composer.

Why It Matters

In the healthcare industry, efficient form management and accurate data handling are crucial for providing personalized care and maintaining regulatory compliance.

What HIC Did

HIC Global Solutions helped AHS implement a custom Salesforce solution integrated with Conga Composer to automate form creation, improve data accuracy, and enhance overall operational efficiency.

Overview

Find out how the integration of Conga Composer with Salesforce streamlines healthcare form management and enhances service delivery for a personalized healthcare provider.

What You Need To Know

At Home Solutions (AHS) sought to improve their form management process and integrate it seamlessly with their Salesforce CRM using Conga Composer.

Why It Matters

In the healthcare industry, efficient form management and accurate data handling are crucial for providing personalized care and maintaining regulatory compliance.

What HIC Did

HIC Global Solutions helped AHS implement a custom Salesforce solution integrated with Conga Composer to automate form creation, improve data accuracy, and enhance overall operational efficiency.

Key Results

100%

Improvement in fetching child record details using Conga Queries in Salesforce forms

87%

Enhancement in reflecting contact information in forms using Conga Composer

90%

Increase in ease of merging and downloading templates with Conga Composer

Key Results

100%

Improvement in fetching child record details using Conga Queries in Salesforce forms

87%

Enhancement in reflecting contact information in forms using Conga Composer

90%

Increase in ease of merging and downloading templates with Conga Composer

About The Client

Operating out of New York, At Home Solutions (AHS) is a healthcare organization providing personalized services to clients of all age groups. For over a decade, AHS has been ensuring the best quality of life for New York residents by offering effective and affordable care, companionship, and services.

About The Client

Operating out of New York, At Home Solutions (AHS) is a healthcare organization providing personalized services to clients of all age groups. For over a decade, AHS has been ensuring the best quality of life for New York residents by offering effective and affordable care, companionship, and services.

Challenges Faced

As a growing healthcare provider with an expanding suite of services, AHS encountered the following significant challenges:

The need to efficiently send and receive various types of healthcare forms.

Difficulty in automatically populating forms with relevant contact and child record information.

Time-consuming manual processes for creating, merging, and downloading forms.

Risk of errors due to manual data entry in multiple forms.

Challenges Faced

As a growing healthcare provider with an expanding suite of services, AHS encountered the following significant challenges:

The need to efficiently send and receive various types of healthcare forms.

Difficulty in automatically populating forms with relevant contact and child record information.

Time-consuming manual processes for creating, merging, and downloading forms.

Risk of errors due to manual data entry in multiple forms.

Challenges Faced

As a growing healthcare provider with an expanding suite of services, AHS encountered the following significant challenges:

They were facing issues with
  • Complex Form Management
  • The need to efficiently send and receive various types of healthcare forms.

  • Lack of Data Integration
  • Difficulty in automatically populating forms with relevant contact and child record information.

  • Process Inefficiency
  • Time-consuming manual processes for creating, merging, and downloading forms.

  • Data inaccuracy
  • Risk of errors due to manual data entry in multiple forms.

Solutions Offered

Evaluating the need for an integrated form management solution, HIC Global Solutions proposed a custom Salesforce implementation with Conga Composer integration.

  • Integrated Salesforce with Conga Composer to manage various types of healthcare forms efficiently.
  • Implemented a custom Conga Composer button that redirects users to the composer page for form generation.
  • Enabled automatic population of contact information in forms, such as the Initial Service Plan (ISP) Word form.
  • Implemented functionality to reflect values from contact, relationships, and equipment records in forms like the Plan for Protective Oversight.

Implemented a “Merge and Download” feature for easy template retrieval.

Developed custom Conga Queries to fetch and display child record details in Salesforce forms , ensuring seamless integration of related data across various form types.

Solutions Offered

Evaluating the need for an integrated form management solution, HIC Global Solutions proposed a custom Salesforce implementation with Conga Composer integration.

  • Integrated Salesforce with Conga Composer to manage various types of healthcare forms efficiently.
  • Implemented a custom Conga Composer button that redirects users to the composer page for form generation.
  • Enabled automatic population of contact information in forms, such as the Initial Service Plan (ISP) Word form.
  • Implemented functionality to reflect values from contact, relationships, and equipment records in forms like the Plan for Protective Oversight.

Implemented a “Merge and Download” feature for easy template retrieval.

Developed custom Conga Queries to fetch and display child record details in Salesforce forms , ensuring seamless integration of related data across various form types.

Solutions Offered

Evaluating the need for an integrated form management solution, HIC Global Solutions proposed a custom Salesforce implementation with Conga Composer integration.

The solutions which we offered to them
  • Salesforce and Conga Composer Integration
    • Integrated Salesforce with Conga Composer to manage various types of healthcare forms efficiently.
    • Implemented a custom Conga Composer button that redirects users to the composer page for form generation.
  • Automated Form Population
    • Enabled automatic population of contact information in forms, such as the Initial Service Plan (ISP) Word form.
    • Implemented functionality to reflect values from contact, relationships, and equipment records in forms like the Plan for Protective Oversight.
  • Template Management
  • Implemented a “Merge and Download” feature for easy template retrieval.

  • Child Record Integration
  • Developed custom Conga Queries to fetch and display child record details in Salesforce forms , ensuring seamless integration of related data across various form types.

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