Overview
Witness how a customized Salesforce solution transformed production cycle tracking and reporting for a sustainable woodworking company.
What You Need To Know
Urban Hardwoods, a sustainable woodcraft and furnishing establishment in Seattle, needed a system to manage their unique production cycles, improve reporting, and capitalize on skilled workman hours.
Why It Matters
In the niche trade of sustainable woodworking, efficient project management and accurate reporting are crucial for maintaining profitability and customer satisfaction.
What HIC Did
HIC Global Solutions implemented a tailored Salesforce solution, featuring custom interfaces, ListViews, and the in-house developed Kanban Explorer Lightning Component.
Overview
Witness how a customized Salesforce solution transformed production cycle tracking and reporting for a sustainable woodworking company.
What You Need To Know
Urban Hardwoods, a sustainable woodcraft and furnishing establishment in Seattle, needed a system to manage their unique production cycles, improve reporting, and capitalize on skilled workman hours.
Why It Matters
In the niche trade of sustainable woodworking, efficient project management and accurate reporting are crucial for maintaining profitability and customer satisfaction.
What HIC Did
HIC Global Solutions implemented a tailored Salesforce solution, featuring custom interfaces, ListViews, and the in-house developed Kanban Explorer Lightning Component.
About the Client
Urban Hardwoods is a sustainable woodcraft and furnishing establishment in Washington’s Seattle area.
For years, the company has designed hand-built, responsibly-sourced, furnishings for residential, commercial, and hospitality settings.
The company collaborates on different stages of project completion, besides dealing in a large collection of products, designs, materials, and finishes made with timber from salvaged trees.
About the Client
Urban Hardwoods is a sustainable woodcraft and furnishing establishment in Washington’s Seattle area.
For years, the company has designed hand-built, responsibly-sourced, furnishings for residential, commercial, and hospitality settings.
The company collaborates on different stages of project completion, besides dealing in a large collection of products, designs, materials, and finishes made with timber from salvaged trees.
Challenges Faced
Running a sustainably modeled, wood-crafting emporium puts Urban Hardwood in a unique position. For a niche trade like its own, it faced challenges in understanding stockouts and capitalizing on skilled workman hours.
Inefficient Inventory Management
Acute issues in gaining a view on stockouts and managing productivity were observed
Discrepancies in Project Tracking
Lacked an intuitive interface to review, update, and report statuses for multiple large projects simultaneously.
Bad customer expectation management
Needed a system to document and track customer expectations throughout the production process.
Challenges Faced
Running a sustainably modeled, wood-crafting emporium puts Urban Hardwood in a unique position. For a niche trade like its own, it faced challenges in understanding stockouts and capitalizing on skilled workman hours.
Inefficient Inventory Management
Acute issues in gaining a view on stockouts and managing productivity were observed
Discrepancies in Project Tracking
Lacked an intuitive interface to review, update, and report statuses for multiple large projects simultaneously.
Bad customer expectation management
Needed a system to document and track customer expectations throughout the production process.
Challenges Faced
Running a sustainably modeled, wood-crafting emporium puts Urban Hardwood in a unique position. For a niche trade like its own, it faced challenges in understanding stockouts and capitalizing on skilled workman hours.
They were facing issues with
- Inefficient Inventory Management
- Discrepancies in Project Tracking
- Bad customer expectation management
Acute issues in gaining a view on stockouts and managing productivity were observed
Lacked an intuitive interface to review, update, and report statuses for multiple large projects simultaneously.
Needed a system to document and track customer expectations throughout the production process.
Solutions Offered
HIC Global Solutions offered a custom development and Salesforce integration solution for Urban Hardwood’s comprehensive project management and reporting system.
Custom Document Generation
Developed an interface to generate PDFs for invoices and acknowledgments from product models
Enhanced Product Detail Pages
Enabled inline notes and attachments on Product Detail pages to document customer expectations
Improved Project Visualization
Implemented ListViews for Classic and Kanban Views for Lightning interfaces to manage progress for all product undertakings
Kanban Explorer Integration
Utilized HIC Global Solutions’ in-house developed Kanban Explorer Lightning Component for enhanced project management
Solutions Offered
HIC Global Solutions offered a custom development and Salesforce integration solution for Urban Hardwood’s comprehensive project management and reporting system.
Custom Document Generation
Developed an interface to generate PDFs for invoices and acknowledgments from product models
Enhanced Product Detail Pages
Enabled inline notes and attachments on Product Detail pages to document customer expectations
Improved Project Visualization
Implemented ListViews for Classic and Kanban Views for Lightning interfaces to manage progress for all product undertakings
Kanban Explorer Integration
Utilized HIC Global Solutions’ in-house developed Kanban Explorer Lightning Component for enhanced project management
Solutions Offered
HIC Global Solutions offered a custom development and Salesforce integration solution for Urban Hardwood’s comprehensive project management and reporting system.
The solutions which we offered to them
- Custom Document Generation
- Enhanced Product Detail Pages
- Improved Project Visualization
- Kanban Explorer Integration
Developed an interface to generate PDFs for invoices and acknowledgments from product models
Enabled inline notes and attachments on Product Detail pages to document customer expectations
Implemented ListViews for Classic and Kanban Views for Lightning interfaces to manage progress for all product undertakings
Utilized HIC Global Solutions’ in-house developed Kanban Explorer Lightning Component for enhanced project management
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