Overview
From scattered records to a single automated flow
Challenges Faced
Bottlenecks slowing every hand-off
Malfunctioning Multi-Template Project Button
Users faced difficulties creating new projects using multiple templates, leading to delays and increased manual processes.
Manual Addition of Opportunity Attachments
Users had to manually link attachments to projects, consuming time and increasing the risk of missing important documents.
Manual Entry of Opportunity Products
Opportunity products were required to be manually entered into projects, adding extra steps and increasing data entry errors.
Manual Assignment of Contact Roles
Users had to manually assign contact roles to project teams, causing delays and potential miscommunication.
About the Company
Founded in 2010, and based in Belgium, Quamed ASBL is a global network uniting international NGOs, pharmaceutical procurement centers, and individuals committed to improving access to quality medicines in low- and middle-income countries.
Through its Quality Certification Program (QCP), Quamed assesses wholesalers and manufacturers against WHO standards, promoting collaboration and strengthening the capacity of procurement agencies and NGOs.
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Solutions Offered by HIC
One pipeline, from record discovery to secure delivery
Restoration of Multi-Template Project Button Functionality
Thorough investigation revealed a configuration error mapping the button to the wrong template ID. Correcting this restored functionality, significantly reducing project setup time and enhancing workflow efficiency.
Automated Addition of Opportunity Attachments
Developed a flow automation to automatically link attachments to related projects whenever an opportunity was created. This streamlined the workflow, ensuring all documents were consistently attached and accessible.
Streamlined Addition of Opportunity Products
Implemented automation to facilitate the automatic integration of Opportunity Products into related projects, reducing manual entry and allowing users to concentrate on strategic tasks, improving accuracy in product management.
Enhanced Opportunity Contact Roles Assignment
Created flow automation to automatically assign contact roles from opportunities to related projects, minimizing manual input and improving team communication and collaboration.