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80% Improved Commission Tracking With Territory Management: How T.D. Rooke Transformed Sales Operations with HIC

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80% Improved Commission Tracking With Territory Management: How T.D. Rooke Transformed Sales Operations with HIC

Highlights

Highlights

Overview

What You Need To Know

T.D. Rooke was struggling with complicated commission splits and the territory reporting process, making it difficult to calculate commissions. This was leading to an inefficient business model of splitting revenue credit and commission among sales teams and partners.

Why It Matters

T.D. Rooke was struggling with complicated commission splits and the territory reporting process, making it difficult to calculate commissions. This was leading to an inefficient business model of splitting revenue credit and commission among sales teams and partners. 

What HIC Did

HIC improved their Salesforce setup by enabling territory management, activating opportunity splits, and automating commission calculations. We also resolved data migration issues and created simple reports so everyone could see the right numbers in real time.

Overview

Overview Sub Para

What You Need To Know

T.D. Rooke was struggling with complicated commission splits and the territory reporting process, making it difficult to calculate commissions. This was leading to an inefficient business model of splitting revenue credit and commission among sales teams and partners.

Why It Matters

T.D. Rooke was struggling with complicated commission splits and the territory reporting process, making it difficult to calculate commissions. This was leading to an inefficient business model of splitting revenue credit and commission among sales teams and partners. 

What HIC Did

HIC improved their Salesforce setup by enabling territory management, activating opportunity splits, and automating commission calculations. We also resolved data migration issues and created simple reports so everyone could see the right numbers in real time.

Key Improvements

100%

Improvement in Commission tracking and calculation.

80%

Optimized territory-based reporting with the configuration of Salesforce Territory Management.

75%

Simplified reporting with a solution developed to show Opportunity Split data back onto the parent Opportunity record.

Key Improvements

100%

Improvement in Commission tracking and calculation.

80%

Optimized territory-based reporting with the configuration of Salesforce Territory Management.

75%

Simplified reporting with a solution developed to show Opportunity Split data back onto the parent Opportunity record.

About the Company

T.D. Rooke Associates Limited has been around since 1976. They help businesses find the right process equipment for their operations. Over the years, they have worked with industries like chemical, pharmaceutical, food & beverage, petrochemical, and water treatment.

About the Company

T.D. Rooke Associates Limited has been around since 1976. They help businesses find the right process equipment for their operations. Over the years, they have worked with industries like chemical, pharmaceutical, food & beverage, petrochemical, and water treatment.

Challenges Faced

Using the standard Salesforce setup that did not support their requirement of splitting revenue credit and commissions. 

Struggling to manage, track, and assign territory based on user role. Looking for a solution to automatically assign the territories. 

Before, they were manually calculating commissions, leading to extra effort and errors.

Data Migration Issues

Because of automatic changes in Salesforce Account IDs, they were struggling to import legacy data and required manual mapping with data validation. 

Challenges Faced

Using the standard Salesforce setup that did not support their requirement of splitting revenue credit and commissions. 

Struggling to manage, track, and assign territory based on user role. Looking for a solution to automatically assign the territories. 

Before, they were manually calculating commissions, leading to extra effort and errors.

Data Migration Issues

Because of automatic changes in Salesforce Account IDs, they were struggling to import legacy data and required manual mapping with data validation. 

Challenges Faced

They were facing issues with
  • Complex Sales Credit Allocation
  • Using the standard Salesforce setup that did not support their requirement of splitting revenue credit and commissions. 

  • No Clear Territory Structure
  • Struggling to manage, track, and assign territory based on user role. Looking for a solution to automatically assign the territories. 

  • Commission Calculations Took Extra Effort
  • Before, they were manually calculating commissions, leading to extra effort and errors.

    Data Migration Issues

  • Data Migration Issues
  • Because of automatic changes in Salesforce Account IDs, they were struggling to import legacy data and required manual mapping with data validation. 

Solutions Offered by HIC

Set up Salesforce territory management for smooth tracking and reporting, and to align with their existing business model.

HIC enabled the ability to split revenue and commissions properly between multiple contributors on a deal.

Automated the entire process of commission calculator and display by adding a custom field for Revenue Commission on the Opportunity Split object.

We built simple reports and dashboards so both sales reps and leadership could clearly see split revenue and estimated commissions.

We solved the Account ID mapping issue during data import and made sure everything was tested properly before going live.

Solutions Offered by HIC

Set up Salesforce territory management for smooth tracking and reporting, and to align with their existing business model.

HIC enabled the ability to split revenue and commissions properly between multiple contributors on a deal.

Automated the entire process of commission calculator and display by adding a custom field for Revenue Commission on the Opportunity Split object.

We built simple reports and dashboards so both sales reps and leadership could clearly see split revenue and estimated commissions.

We solved the Account ID mapping issue during data import and made sure everything was tested properly before going live.

Solutions Offered by HIC

The solutions which we offered to them
  • Territory Management Setup
  • Set up Salesforce territory management for smooth tracking and reporting, and to align with their existing business model.

  • Opportunity Teams & Revenue Splits
  • HIC enabled the ability to split revenue and commissions properly between multiple contributors on a deal.

  • Custom Commission Field & Automation
  • Automated the entire process of commission calculator and display by adding a custom field for Revenue Commission on the Opportunity Split object.

  • Clear Reports & Dashboards
  • We built simple reports and dashboards so both sales reps and leadership could clearly see split revenue and estimated commissions.

  • Data Migration Fix
  • We solved the Account ID mapping issue during data import and made sure everything was tested properly before going live.

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