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Explore Our Blogs!

At HIC Global Solutions, our experts love sharing their deep knowledge of Salesforce and CRM trends. Check out the blog for recent thoughts, advice, and developments. Keep yourself informed and grow your company with our professional advice.

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Our Recent Blogs

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Continuing our tutorials on creating Asana Tasks in Salesforce, we have brought another insightful blog on using Workato for creating Asana tasks with opportunity records in Salesforce. Workato is an integration and automation platform that helps connect different applications and systems, including Salesforce, to streamline workflows and data synchronization. It enables businesses to create automated […]

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India’s biggest Salesforce community event, India Dreamin’23, has come to a close, leaving behind a trail of inspiration and knowledge sharing. India Dreamin’ is a community-driven event that brings together Salesforce professionals, including developers, admins, partners, customers, and students from around the world, to foster innovation and learning within the Salesforce ecosystem. This year’s event […]

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Aura components are self-contained and reusable building blocks for creating web applications on the Salesforce platform. In larger applications, components often need to communicate with one another. In this blog, we’ll explore the different types of communication that can occur between two Aura components. Types of Communication between Aura Components There are two types of […]

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Effective marketing automation has become a key driver of success today. As companies strive to engage customers, nurture leads, and drive conversions, two powerful Salesforce platforms often come into the spotlight: Pardot and Marketing Cloud. While both platforms offer robust marketing capabilities, it is essential to understand the unique significance of Pardot implementation and how […]

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Customer service is an essential aspect of any business, and Salesforce has been a leader in providing excellent customer relationship management solutions for over two decades. Salesforce CTI Integration is among the most significant advancements in the field of customer service. CTI integration enables businesses to manage and improve customer service by allowing agents to […]

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A Slack channel is a virtual space within the Slack platform where team members can communicate with each other through messages, calls, file sharing, and integrations. Channels can be organized around specific projects, departments, or topics, and they can be either public (open to all members) or private (restricted to invited members).  By using channels, teams can […]

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