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Salesforce New Features

How to Increase CRM User Adoption

How to Increase CRM User Adoption According to a report by Markets and Markets Customer Relationship Management (CRM) software Market will be worth $ 24.22 Billion By 2018. In fact, CRM and ERP software are the two biggest category spends

October 28, 2018

Posted By Team HIC

Salesforce New Features

Things to keep in mind while setting up Salesforce CRM for a B2C corporation

Things to keep in mind while setting up Salesforce CRM for a B2C corporation Salesforce is undoubtedly the industry leader in CRM today, having propelled several B2B organizations to success. But when it comes to B2C businesses, Salesforce has just

October 22, 2018

Posted By Team HIC

Salesforce New Features

Leveraging Agile for Salesforce – Things to Keep in Mind

Leveraging Agile for Salesforce – Things to Keep in Mind Since Agile development methodology first started gaining traction in 1990’s, enterprises have come a long way. Agile development methodology offers a host of benefits – speed, flexibility, time savings, client

October 16, 2018

Posted By Team HIC

Salesforce New Features

CRM versus. SFA- What Does Your Sales Team Need?

CRM versus. SFA- What Does Your Sales Team Need? From the time of the first customer database tool like Goldmine to present day Salesforce managing customer records has come a long way. Customer Relationship Management (CRM) and Sales Force Automation

October 7, 2018

Posted By Team HIC

Salesforce New Features

Digitally Enabling an Enterprise – How Salesforce Can Help

Digitally Enabling an Enterprise – How Salesforce Can Help The hallmark of this century is the way technology has penetrated every aspect of our lives. However, it quickly becomes obsolete in a dynamic environment. This is especially true for businesses

September 27, 2018

Posted By Team HIC

Salesforce New Features

Things Businesses Need to Keep in Mind When Designing Their Customer Data Platforms

Things Businesses Need to Keep in Mind When Designing Their Customer Data Platforms With maturing of data platforms that enable tracking and assimilating of data a seamless exercise acquiring and analysing customer data has become easier than ever. However, this

September 20, 2018

Posted By Team HIC

Salesforce New Features

Marketing Automation and Salesforce – Things to Keep in Mind

Marketing Automation and Salesforce – Things to Keep in Mind As companies grow and expand their reach, it gets complex for marketing departments to personalize relationships with every customer while cultivating new prospects. In order to stay relevant, companies must

September 9, 2018

Posted By Team HIC

Salesforce Einstein

How Predictive Analytics Will Transform the CRM Experience

How Predictive Analytics Will Transform the CRM Experience John Wanamaker “Half the money I spend on advertising is wasted; the trouble is I don’t know which half.” From those moments of 1920’s to an era of today, where every cent

September 2, 2018

Posted By Team HIC

Salesforce New Features

Salesforce Customisation – Is it Just About Configuration?

Salesforce Customisation – Is it Just About Configuration? With the zero-code development philosophy popularized by Salesforce, the topic of configuration versus customization often comes up. A leading cloud computing platform, Salesforce’ popularity has a lot to do with the fact

August 28, 2018

Posted By Team HIC

Salesforce New Features

From Intuition-Driven to Data-Driven: How Salesforce Delivers Business Insights

From Intuition-Driven to Data-Driven: How Salesforce Delivers Business Insights Organizations today generate vast amounts of data and must find a way to leverage it to extract astute business insights. Data-driven organizations make sounder decisions and establish better relationships with stakeholders.

August 20, 2018

Posted By Team HIC

Salesforce New Features

How Big Data Analytics Plugs into Salesforce

How Big Data Analytics Plugs into Salesforce Corporations the world over are realizing the importance of data. Till a couple of years back the customer analytics was predominantly leveraged by retailers, financial institutions and corporations associated with them. Be it

August 13, 2018

Posted By Team HIC

Salesforce New Features

How Salesforce Enables a Unified View of Customers

How Salesforce Enables a Unified View of Customers With increasing social media and technology integration, there is an opportunity for businesses to tap into customer data. Consumers no longer want to be bombarded with irrelevant marketing message they expect a

August 5, 2018

Posted By Team HIC

Salesforce New Features

Zoho CRM vs Salesforce CRM. Which is a better choice?

Zoho CRM vs Salesforce CRM. Which is a better choice? In a data-driven world, it is important for corporations to leverage the information that they have about their consumers. This data, captured through past purchase and engagement history and the

July 28, 2018

Posted By Team HIC

Salesforce New Features

Salesforce Einstein – Salesforce CRM Disruptor

[vc_row][vc_column][vc_column_text] From a time when Customer Relationship Management (CRM) tools were just data repositories, CRM systems have come a long way. CRM solutions are no longer functioning as silos of information but as active engagement tools. The number of products

July 20, 2018

Posted By Team HIC

Salesforce New Features

Power of Force.com – Things Independent Software Vendors Need to Keep in Mind

Power of Force.com – Things Independent Software Vendors Need to Keep in Mind With Salesforce App Economy moving towards the Trillion dollar mark, it is important for Independent Software Vendors to operate in this domain. From technological to marketing support,

July 7, 2018

Posted By Team HIC