Explore Our Blogs!
At HIC Global Solutions, our experts love sharing their deep knowledge of Salesforce and CRM trends. Check out the blog for recent thoughts, advice, and developments. Keep yourself informed and grow your company with our professional advice.
Our Recent Blogs
Managing Salesforce queues is typically restricted to system administrators, which often creates operational slowdowns for teams that need faster control over their assignments. When non-admin users must rely on admins for routine queue updates, productivity drops, and simple changes turn into avoidable delays. In this blog, we’ll walk through a practical workaround to this limitation […]
Read MoreSalesforce acquires Qualified in a move that clearly signals where the future of B2B growth is headed: agentic AI-powered revenue teams. As enterprises move beyond basic automation toward autonomous AI workers, this Salesforce Qualified acquisition positions Salesforce at the center of the emerging agentic marketing era. This announcement is not just another Salesforce AI marketing […]
Read MoreIntegrating Assembly with HubSpot allows businesses to automate workflows, sync data seamlessly, and reduce manual effort across teams. By connecting Assembly’s automation capabilities with HubSpot’s CRM, marketing, sales, and support teams can trigger actions in real time and improve operational efficiency. In this guide, we’ll walk through how to integrate Assembly and HubSpot step by […]
Read MoreCactusforce isn’t just another Salesforce event on the calendar; it’s where the Salesforce community shows up for each other. Built by Trailblazers and powered by real-world experience, Cactusforce has evolved into one of the most trusted spaces for learning, networking, and innovation within the Salesforce ecosyste, bringing together admins, developers, partners, and ISVs for hands-on […]
Read MoreWhen HubSpot forms capture valuable lead information, you often need those details delivered instantly to a specific inbox, whether it’s your sales team, support desk, or an external system. While HubSpot doesn’t natively email form submission data outside its notification settings, you can automate it using a custom workflow and SendGrid’s transactional API. This guide […]
Read MoreWith 72% of sales rep time going into data entry, research, and admin tasks, there simply isn’t enough bandwidth to keep up. They hit a wall sooner or later. If you’re running a sales team or just trying to get your business organized, you probably already know that managing leads, contacts, and opportunities can get […]
Read More