Recently in World Tour NYC, Salesforce announced new innovations in Sales Cloud and Slack that comprises the Sales Productivity Bundle and a new native Slack integration with the Sales Cloud.
These new offerings are aimed at helping the sales team become more productive, strengthen customer relationships, and boost efficiency, all while reducing costs.
Amidst the current economic uncertainty, connecting with the right people with the right amount of information and workflows in one digital workspace is the key to selling.
And precisely that’s what the Slack and Sales Cloud integration can help you achieve by enabling sales reps to close deals faster, resolve issues more quickly, and form long-term partnerships with customers.
Let us dig deeper to know to about these innovations:
What is Sales Productivity Bundle
Considering the other comprehensive packages launched recently by Salesforce, it is no surprise to see a consolidated package of tools for sales teams too.
The Sales Productivity Bundle, now with the power of Slack, is designed to simplify a company’s tech stack, automate processes, and reduce costs to enhance selling and productivity.
It essentially consists of Sales Cloud Unlimited Edition, with the option of the Slack Enterprise Grid plan, Enablement, and Revenue Intelligence that help sales teams to
- Simplify your tech stack and boost productivity.
- Scale processes
- Pivot quickly for market conditions and
- Succeed with expert support with Premier Success Plan
The Sales Productivity Bundle is available now, and customers can avail of 50% off on this bundle until mid-January.
What’s in the new Slack and Sales Cloud integration capabilities
The Customer 360 platform provides a single source of truth for all customer data. Now, the Slack platform powered by the Customer 360 enables sales teams to have easy access to this data with a complete view natively within Slack.
This collaboration of team members, processes, and data in one platform ensures quicker closure of deals. The new integration capabilities include the following-
- Flexible Customization and Intuitive Set Up
The sales team can get up and running easily and quickly by utilizing flexible customization without needing admin assistance. Teams can quickly move forward with deals by accessing valuable Sales Cloud and external data, accessible directly and securely through Slack.
- Ready-to-use sales templates
Inbuilt sales templates within Slack provide sales teams with access to the Salesforce best practices gathered over years, enabling them to incorporate these strategies into channels. These practices serve as a guide to making successful channels that automatically create the correct structure and content.
- Automated, customizable sales workflows, and CRM-based alerts
Now sales teams can configure alerts and automated workflows in Slack. By doing this, the sales team can keep everyone up-to-date and going forward in Slack channels associated with Sales Cloud. So now, everyone working on any particular channel can access every bit of information, which helps streamline conversations and accelerates sales.
The new innovations are slated to be available in Spring 2023.
Wrap Up
Given the current market situation, selling is hard. But with these cost-efficient offerings, sales teams can boost selling and revenue.
On the other hand, the Salesforce consultants at HIC Global Solutions can also help you get the most out of your Salesforce investment and witness profit with our cost-efficient solutions.
So, if you are looking to steer through these tough times and achieve success with Salesforce CRM, schedule a consultation with us today! Click here!
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