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Customer service is an essential aspect of any business, and Salesforce has been a leader in providing excellent customer relationship management solutions for over two decades. Salesforce CTI Integration is among the most significant advancements in the field of customer service. CTI integration enables businesses to manage and improve customer service by allowing agents to […]
Read MoreAfter announcing the world’s first AI Generative CRM platform, Einstein GPT, Salesforce has dropped yet another most awaited offering- New Integration user licenses per org, at the recently concluded TrailBlazer DX’23. Salesforce’s announcement of five free integration user licenses is a significant move that will likely have a positive impact on its customers. By offering […]
Read MoreRecently in World Tour NYC, Salesforce announced new innovations in Sales Cloud and Slack that comprises the Sales Productivity Bundle and a new native Slack integration with the Sales Cloud. These new offerings are aimed at helping the sales team become more productive, strengthen customer relationships, and boost efficiency, all while reducing costs. Amidst the […]
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