Einstein is an AI-powered chatbot that leverages natural language processing and machine learning to understand and respond to user queries conversationally. It can handle a wide range of tasks, from answering FAQs to providing personalized recommendations.

Enabling the Einstein chatbot on your website can revolutionize your customer support and engagement strategies by providing a conversational and personalized experience to your users.

Through careful configuration and integration, you can seamlessly incorporate the chatbot onto your website or public site.

Hence, in this blog today, we will walk you through the steps to Enable Einstein Chatbot on Your Website or Public Site. Here we go!

Prerequisites to Deploy Einstein Chatbot

Before deploying an Einstein Chatbot, ensure that the following prerequisites are met:

  1. Chat Setup: Set up the Live Agent and Chat settings in Salesforce to enable chat functionality and routing of chat requests to the Einstein Chatbot.
  2. Language Support: If your chatbot is designed to handle multiple languages, ensure that it is trained with the appropriate language models and supports the necessary languages.

Steps on how to enable chatbot on your website or public site:

Step 1: Create an Experience Cloud Site

In the first step, we will create an Experience Cloud site. In the Salesforce platform, use the Quick Find box and search Digital Experience>All site>Click new.

Make sure your framework is Aura.

Step 2:Add Your Website in CORS

In the second step, Search “CORS” in the quick find box in salesforce org. Add your website in CORS to allow your chatbot on your website. And enable “Cross-Origin Resource Sharing (CORS) Policy Settings”.

If you use a website subdomain then add a website subdomain in CORS like this “https://*.example.com” Format. I have added the domain and subdomain in CORS.

Check the Below screenshot.

CORS allows your website to deploy a chatbot

Step 3: Embedded Service Deployments

Now search on the quick find box “Embedded Service deployments”. You have already created “Embedded Service deployments” Click on Edit. Ensure that you have correctly specified the Experience Cloud site as the Site Endpoint in the “Embedded Service Deployments”

Now, you can deploy Chatbot successfully on your website.

Conclusion

Following these straightforward steps, you can effortlessly integrate Einstein Chatbot into your public website. If you’re further interested in creating chatbot dialogue intents, check out our blog for detailed instructions.

And to keep learning about exciting Salesforce development solutions, stay tuned to our blogs!

Related Articles
Integrating-Salesforce-Lightning-Map-with-Lead-Object-A-Step-by-Step-Guide-to-Adding-Address-Markers

Lightning Web Components (LWC) is a modern JavaScript framework used to build responsive, dynamic applications on the Salesforce platform. LWC leverages web standards, allowing developers to utilize the latest JavaScript features and methodologies. Compared to older Salesforce frameworks like Aura and Visualforce, LWC is lightweight, fast, secure, and more efficient in terms of performance. Additionally, […]

Read More
Step-by-Step Guide to Creating a Custom Agentforce Agent

A custom Agentforce Agent is imperative to increase the efficiency and effectiveness of your business operations. Do you know why? In this blog, we will walk you through the key steps that can help you create a custom Agentforce Agent: What is Agentforce? Agentforce is an AI support service designed to assist agents in providing […]

Read More
Steps to Develop Prompt Template with Data Using Flow or Apex

In the world of Salesforce development, prompt templates are like the secret ingredient that powers some of the coolest features in Einstein 1 Studio. They’re the behind-the-scenes magicians who make things happen, from drafting personalized emails to summarizing records and beyond. But here’s the thing: to make these templates truly shine, you’ve got to ground […]

Read More
A Complete Guide to Second Generation Managed Packages

Second Generation Managed Packaging (2GP) is a must-have modern approach that helps in building and managing packages on Salesforce. It offers a myriad of tools for developing, distributing, and managing apps and metadata to AppExchange partners.   With the help of Managed 2GP packaging, you can utilize your custom Apex code, interact with your version control […]

Read More
Unlocking the Future Salesforce's Biometrics Service for Mobile Apps

Salesforce’s cutting-edge offering, Biometrics Service, is about to revolutionize mobile utility safety with its Spring ’24 release. This new carrier lets builders seamlessly integrate biometric authentication functions, including fingerprint and facial recognition, without delay into Lightning Net components (LWCs). This capability is important for defensive touchy records on mobile gadgets, ensuring unauthorized entry is thwarted […]

Read More
creating-dynamic-pagination-in-salesforce-using-lightning-web-components.jpg

Dynamic Pagination is a useful technique in Salesforce used for splitting large datasets into smaller and more manageable pages. The main purpose of “Dynamic Pagination” is to boost the user experience while dealing with a large amount of information. So, creating a Dynamic Pagination is important! In this blog, we will show you how to […]

Read More
Our Location worldwide
Indian Flag India
3rd Floor, A-10, Pegasus Tower, Sector 68, Noida, Uttar Pradesh 201301 +91-1203117884
United States of America Flag USA
333 West Brown Deer Road Unit G – 366 Milwaukee WI, USA 53217 +1(262) 310-7818
United Kingdom Flag UK
7 Bell Yard, London, WC2A 2JR +44 20 3239 9428
Canada Canada
HIC Global Solutions INC
43 Lafferty Lane, Richmond Hill, L4C 3N8, CA +1(262) 310-7818