We’re Heading to CNX ’25. Let's Meet in Chicago! Join HIC at Salesforce Connections'25 for conversations, collaboration, and co-creation.

Discounting mechanisms are essential in CPQ solutions as they help drive sales, meet client expectations, and maintain competitive pricing. This article will explore the various types of CPQ discounts, how they work, and their strategic benefits.

1. Option Discount

Overview
When products are sold in a bundle, option discounts are automatically applied. Giving combined products a discount while keeping individual item costs at full, encourages buyers to buy bundles.

Key Points

  • Automatic Application: The discount is applied to the bundled choices automatically, saving sales teams time and effort.
  • Encourages Bundles: A discount on bundles encourages clients to buy more complete solutions, which frequently increases overall sales volume.
  • Pricing Hierarchy: Cost Plus Markup takes precedence, followed by Contracted Pricing if not already utilized. If neither is applicable, the List Price is adjusted using the Option discount.
Untitled

Let’s understand this with an example

Think of a software provider that offers a collection of programs for sale. Each application costs $100 if purchased separately. When three applications are combined, the total cost is lowered to $270 after a $30 option discount.

Here are the Steps:

1. Click on Bundle Product
2. On Product Option select the option you want to apply a discount

Untitled 54

3. Add the discount % you want to apply for that particular option

Untitled 55
Untitled 56

2. Discount Schedule

Discount schedules offer volumetric savings for quote lines based on terms or quantity. CPQ applies a discount using one of two methods (Range or Slab) based on the Type field.

Types

Range: Depending on the quantity purchased, discounts are applied consistently to all products.
Example: A 10% discount on 50 units results in a 10% reduction for each unit.
Slab: Depending on the quantity ranges, discounts are applied at varying levels.
Example: The discount for purchasing 1–9 units is 10%, for purchasing 10–19 units, it is 20%, and for purchasing 20+ units, it is 30%. As more purchases are made, the discount rises.

Note: In cases where a quote line qualifies for multiple discount schedules, CPQ determines priority based on the highest priority item. For instance, a discount schedule associated with the “Contracted Price” will take precedence.

Object Volume Discount Scenario Priority
Contracted Price Discounts for a specific account 1
Price Dimension Discounts for one-time fees attached to subscription products or segments of the subscription term. 2
Product Option Discounts only when product is sold in a bundle 3
Feature Discount for every product in bundle feature 4
Product Discounts whenever a product is added to quote 5

Here are the Steps:

1. Click the discount schedule tab > click New > Fill details
2. Add tier to discount schedule

Untitled 57
Untitled 58

3. Click on the product you want to apply for this discount schedule.
4. On the Discount Schedule lookup field of the product add a created discount schedule.

Untitled 59
Untitled 56 1
Untitled 57 1

3. Compound Discount

Overview
Compound discounts are computed using a certain formula and are automatically adjusted for each unit of the product:

Discount Percent = 1 / (quantity ^ (compound discount value / 100))

Key Points

Dynamic Adjustment: This offers a more detailed discount structure by adjusting discounts dynamically dependent on quantity.
Strategic Pricing: Effective for progressively raising discounts with bigger purchases, boosting the allure of larger purchases.

Here are the Steps:

1. Click on the product you want to apply a compound discount.
2. The compound discount field provides value.

Untitled 58 1
Untitled 59 1
Untitled 60

4. Additional (Manual/Discretionary) Discount

The Additional Discount section is used to manually apply these discounts. The percentage, amount, unit price override, and total line price override options are available. You can customize unit and total discount options in CPQ, which includes support for discounts in both dollar amounts and percentages.

Key Points

  • Flexibility: Custom discounts can be applied by sales representatives by certain transaction conditions.
  • Custom Fields: By adding custom fields to the Quote Line object, more discount types can be introduced.
  • Automatic Conversion: When the quote is saved, the entered desired total or unit prices are converted to an amount-based discount.

Let’s understand this with an example

A sales representative can manually deduct 25% from a quote line to fulfill unique customer demands or competitive price circumstances.

Untitled 61
Untitled 62

5. Channel Discounts

When distributors or partners are engaged in a transaction, channel discounts—including Partner and Distributor Discounts—apply. These reductions aid in channel sales management and provide incentives.

Key Points

Partner Engagement: By offering distributors and partners competitive price structures, it helps to uphold solid ties with them.
Strategic Deals: Provides increased control over indirect sales channels by guaranteeing distributors and partners adhere to pricing plans.

Lets understand this with an example

Products that a distributor resells to end users may be discounted by 15%, enabling the distributor to keep their profit and provide competitive pricing to partners.

Untitled 63

Conclusion

Pricing strategies can be greatly improved, sales can be driven, and customer happiness can be raised by comprehending and applying these discount types within CPQ. 

Businesses can adjust their pricing to different sales conditions and ensure competitive and appealing products. They must implement Option Discounts, Discount Schedules, Compound Discounts, Additional Discounts, and Channel Discounts. 

Different discount types have different functions and benefits, enabling companies to tailor their strategy to match particular market conditions and sales goals. 

The utilization of various discount tactics within CPQ leads to enhanced sales performance and customer connections by streamlining the quoting process and guaranteeing consistency and accuracy in pricing.

By uncovering the CPQ hidden gems, you can maximize the potential of your pricing strategies and gain a competitive advantage.

Stay tuned for more valuable insights. 

Related Articles
Expert Guide On Utilizing Agentforce for Seamless Quote & Case Creation

When it comes to managing customer journeys in Salesforce, speed and accuracy matter. That’s where Agentforce, a powerful extension layer, comes into play. Whether spinning up a new quote from an opportunity or logging a support case from a contact, Agentforce can help streamline these actions with minimal clicks and maximum context. In this blog, […]

Read More
How to Use Platform Events in Salesforce Flow for Real Time Updates

Platform events in Salesforce Flow are a great tool for creating real-time, event-driven apps that automate business operations with precision and speed. By integrating Platform Events’ publish-subscribe approach with Salesforce Flow‘s low-code features, you can automate processes, allow real-time system interaction, and optimize how your organization manages dynamic data changes. This guide will demonstrate how […]

Read More
Build a Dynamic Salesforce Data Viewer with hange kardo bas LWC

Lightning Web Components (LWC) is a modern JavaScript framework that is used for building responsive, dynamic applications on the Salesforce platform. In LWC, data flows from parent-to-child component. Variables marked as @api in the child component are open for a parent to pass values directly into the child’s HTML template, making the component interactable. To […]

Read More
Expert Guide On Nominal XIRR Calculation Using LWC in Salesforce

When building financial tools within Salesforce, handling irregular cash flows with precision is a must. Whether you’re developing investment trackers, portfolio performance dashboards, or funding monitors, calculating Nominal XIRR (Extended Internal Rate of Return) becomes essential. In this blog, you’ll learn how to build a Lightning Web Component (LWC) in Salesforce that calculates Nominal XIRR […]

Read More
Beginners Guide to Making Your LWC Component Multilingual

If you’re wondering how to make your LWC component multilingual, you’re already ahead of the curve. Global users expect content in their native language, and Salesforce gives you the tools to deliver exactly that. With Custom Labels and the Translation Workbench, you can easily localize your Lightning Web Components without touching a single line of […]

Read More
Hands-On Guide Building a Drag-and-Drop Form Builder Using Lightning Web Components

Drag-and-drop interfaces are a user experience staple, and when paired with the power of Lightning Web Components (LWC), they unlock dynamic, highly interactive Salesforce components. In this blog post, we’ll walk you through how to build a custom drag-and-drop form builder in LWC. Users can drag form fields like text inputs and dropdowns into a […]

Read More
Our Location worldwide
Indian Flag India
3rd Floor, A-10, Pegasus Tower, Sector 68, Noida, Uttar Pradesh 201301 +91-1203117884
United States of America Flag USA
333 West Brown Deer Road Unit G – 366 Milwaukee WI, USA 53217 +1(262) 310-7818
United Kingdom Flag UK
7 Bell Yard, London, WC2A 2JR +44 20 3239 9428
Canada Canada
HIC Global Solutions INC
6D - 7398 Yonge St #1124 Thornhill, ON L4J 8J2 Canada +1(262) 310-7818