Overview
What You Need To Know
Karlville’s Salesforce instance had become bloated, with fragmented data, limited visibility, and disconnected ownership that stifled collaboration. HIC rebuilt the foundation, cleaning up legacy processes, implementing ownership logic, and enabling faster handovers without compromising security or data integrity.
Why It Matters
Karlville’s Salesforce instance had become bloated, with fragmented data, limited visibility, and disconnected ownership that stifled collaboration. HIC rebuilt the foundation; cleaning up legacy processes, implementing ownership logic, and enabling faster handovers without compromising security or data integrity.
What HIC Did
For a manufacturing business with distributed teams, fractured systems can disrupt workflows, delay sales cycles, and cost time. This overhaul gave Karlville a modernized Salesforce setup that empowers teams, reduces errors, and accelerates decision-making.
Overview
What You Need To Know
Karlville’s Salesforce instance had become bloated, with fragmented data, limited visibility, and disconnected ownership that stifled collaboration. HIC rebuilt the foundation, cleaning up legacy processes, implementing ownership logic, and enabling faster handovers without compromising security or data integrity.
Why It Matters
Karlville’s Salesforce instance had become bloated, with fragmented data, limited visibility, and disconnected ownership that stifled collaboration. HIC rebuilt the foundation; cleaning up legacy processes, implementing ownership logic, and enabling faster handovers without compromising security or data integrity.
What HIC Did
For a manufacturing business with distributed teams, fractured systems can disrupt workflows, delay sales cycles, and cost time. This overhaul gave Karlville a modernized Salesforce setup that empowers teams, reduces errors, and accelerates decision-making.
About the Company
Karlville is a packaging machinery manufacturer headquartered in Miami, Florida, with operations and partnerships in over 85 countries. They specialize in sustainable pouching, shrink sleeve, and spout inserting solutions for global brands.
About the Company
Karlville is a packaging machinery manufacturer headquartered in Miami, Florida, with operations and partnerships in over 85 countries. They specialize in sustainable pouching, shrink sleeve, and spout inserting solutions for global brands.
Challenges Faced
Data Ownership Gaps:
Disorganized data ownership leads to poor visibility.
User & Role Confusion:
Inactive users and outdated roles were creating access confusion.
Broken Automation Flow:
Automation conflicts were causing process delays.
Performance Bottlenecks:
Redundant metadata was slowing down Salesforce’s performance.
No Testing Infrastructure:
Lack of test frameworks made enhancements risky and time-consuming.
Challenges Faced
Data Ownership Gaps:
Disorganized data ownership leads to poor visibility.
User & Role Confusion:
Inactive users and outdated roles were creating access confusion.
Broken Automation Flow:
Automation conflicts were causing process delays.
Performance Bottlenecks:
Redundant metadata was slowing down Salesforce’s performance.
No Testing Infrastructure:
Lack of test frameworks made enhancements risky and time-consuming.
Challenges Faced
They were facing issues with
- Data Ownership Gaps:
- User & Role Confusion:
- Broken Automation Flow:
- Performance Bottlenecks:
- No Testing Infrastructure:
Disorganized data ownership leads to poor visibility.
Inactive users and outdated roles were creating access confusion.
Automation conflicts were causing process delays.
Redundant metadata was slowing down Salesforce’s performance.
Lack of test frameworks made enhancements risky and time-consuming.
Solutions Offered By HIC
Ownership Realignment:
Implemented structured ownership transition for teams and leads.
System Cleanup & Optimization:
Removed legacy metadata, inactive users, and obsolete automations.
Testing Framework Deployment:
Created reusable testing frameworks for regression and future use.
Cross-Team Visibility:
Streamlined record visibility across departments.
Data Ownership Gaps:
Scaled the platform with a modular setup for global operations.
Solutions Offered By HIC
Ownership Realignment:
Implemented structured ownership transition for teams and leads.
System Cleanup & Optimization:
Removed legacy metadata, inactive users, and obsolete automations.
Testing Framework Deployment:
Created reusable testing frameworks for regression and future use.
Cross-Team Visibility:
Streamlined record visibility across departments.
Data Ownership Gaps:
Scaled the platform with a modular setup for global operations.
Solutions Offered By HIC
The solutions which we offered to them
- Ownership Realignment:
- System Cleanup & Optimization:
- Testing Framework Deployment:
- Cross-Team Visibility:
- Data Ownership Gaps:
Implemented structured ownership transition for teams and leads.
Removed legacy metadata, inactive users, and obsolete automations.
Created reusable testing frameworks for regression and future use.
Streamlined record visibility across departments.
Scaled the platform with a modular setup for global operations.
India 
USA
UK
Canada