Many of you probably know what Salesforce is or what Salesforce does. However, there are a lot of interesting facts about our favorite CRM leader Salesforce that many don’t know. For those who don’t know, Salesforce is the global leader in CRM. It was founded in 1999. The company empowers businesses of all sizes to transform and thrive in the digital world while giving a 360° view of their customers.
That being said, today, we will put some light on the lesser-known Salesforce facts. Let’s start!
#1. Salesforce Powers Trillions of Data Every Day
We all know that Salesforce bridges the gap between the brands and their customers. However, did you ever imagine that Salesforce powers trillions of B2B & B2C interactions every day? Yes, this is quite right.
There are over 3.4 billion B2C messages sent every day with Salesforce. And nearly 5 billion service and case interactions happen in a day.
For reference, Salesforce processes 8.5x more data in just its B2C core than the 400 million Snapchat stories uploaded every day.
B2C:
- 3.4 billion marketing messages sent
- 2.2 million commerce orders
- 27.2 million customer service conversations
- 123.6 billion Einstein predictions
- 481 million commerce page views
B2B:
- 78.5 million reports and dashboards
- 4.9 billion service and case interactions
- 5 million sales opportunities created
- 5 billion MuleSoft integration transactions
- 3 million Tableau public views
Source: Salesforce
#2. Salesforce’s Yearly Revenue
Salesforce, every year becomes the #1 CRM leader, leaving behind some good names in the industry. This is particularly because of the trust and confidentiality that Salesforce offers to its customers. In the 2021 fiscal year, Salesforce achieved $21.3 billion in revenue, which is a record high.
#3. Global Presence with 110 Offices
Did you know that Salesforce operates in 84 cities and has 110 offices all around the world? Interesting, right? Also, there are a total of eight Salesforce Towers currently in Atlanta, Dublin, Indianapolis, London, New York, Paris, San Francisco, and Tokyo. And two Towers are currently in development in Sydney and Chicago.
#4. Facts About Salesforce Tower in San Francisco
Opened in 2018, the Salesforce tower in San Francisco is 1,070 feet tall. It has 61 stories and is built on 1.4 million square feet of office space.
- It takes just 39 seconds to reach the 61st floor by the elevator from the street level.
- Salesforce tower also has the largest on-site water recycling system in a high-rise building in the US. Also, the system filters up to 30,000 gallons of water from sinks, toilets, and showers every day to safely repurpose it for non-potable uses.
- 12,000 tons of steel were used for the construction.
- 2.5 million people-hours were invested to build.
#5. The Culture of Diversity
Salesforce welcomes employees from different ethnicities. Last year, Salesforce set a goal to employ 50% of the US workforce from the underrepresented groups such as Women, Black, Latinx, Indigenous, Multiracial, LGBTQ+ employees, People with Disabilities, and Veterans by 2023.
#6. Number of Employees
Salesforce has more than 69, 530 employees globally. Also, the CRM leader has increased the headcount by 27% since the same time in 2020. While Salesforce constantly adds new talents to its workforce, the company is also dedicated to delivering the best employee experience. Salesforce became a 2022 Glassdoor Employees’ Choice Best Place to Work in all five countries assessed, namely the U.S., Canada, U.K., Germany, and France.
#7. Salesforce’s Commitment To the Community
Since the day Salesforce was founded, the company has given:
- $495 million in grants to charitable organizations
- 6.5 million volunteer hours globally
- Free or discounted technology to more than 54,000 nonprofits, education institutions, and philanthropic organizations
- $1.45 billion in social value to the social sector in the fiscal year 2021.
Further, Salesforce also co-founded Pledge 1%. More than 15,000 companies from over 100 countries have joined the Pledge 1% movement. HIC Global Solutions is proud to be one of them.
Wrap Up
We really hope that you liked this interesting article and it helped you know more about the #1 CRM Salesforce. If you’re looking forward to implementing Salesforce into your organization, then experts can help. Get in touch with us at HIC Global Solutions to witness a revolution in digital transformation with Salesforce.
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