Retail
We Offer Extensive Salesforce Solutions For All Your Assorted Business Functions
Salesforce Services for Retail Industry
With the drastic changes occurring in the world retail business, providing meaningful Customer experiences becomes the Key attribute to sustaining growth.
At HIC, we help retailers gain agility and redefine customer shopping journeys which expedite sales and ensure customer loyalty. We leverage Salesforce’s cutting-edge technology to help suppliers reach out to customers easily and build rewarding experiences.
Get a free demo to know how retailers get benefited from our Salesforce consultation services.
Our Expertise & Offerings for Retail
With Salesforce Sales Cloud, Service Cloud, and Community Cloud and advanced technology and tools as our resources, our talented CRM specialists have experience in handling complex processes and can help you implement, customize, and integrate Salesforce as per your needs.
Offer a frictionless shopping experience and derive upsell opportunities with Sales Cloud
- Track your leads, contacts, and opportunities.
- Set up Forecast and Lead assignment rules.
- Building Products or Services
- Tracking quotes and building basic templates for email sending
- Chatter Set up
- Campaigns
- Customize fields as per your business needs.
- Configure Email to leads
- Set up validation rules
Deliver smart and quick service with Service Cloud
- Case tracking
- Configure emails to cases
- Case assignment rules
- Validation rules
- Escalation rules
- Customizing fields as per your needs
- Layout page modifications
- Configure Service Cloud consoles
- Developing SOP document
- Service Contracts.
Enable customers to collaborate and access information with Community Cloud
- Witness Hike in partner Sales
- Collaboration with customers, employees, and partners.
- More employee productivity
- Customize your community to create an ecosystem for everyone.
- Build customer relationships with the Customer community.
Key benefits
- Seamless shopping experiences for customers and improved sales.
- Prompt Customer Service to earn customer loyalty
- Easy collaboration with customers.
Our Client Testimonials!
Industry-leading total talent management solutions provider helping organizations build stronger salesforce workforce solutions.
Brad Sylva
Director | ONE INC
Team HIC helped my insurance company with their befitting Salesforce solutions. They will go and quickly come up with workable solutions. They were able to understand our challenges and were communicative. The Salesforce developers at HIC have really creative ideas. It has been very helpful to have HIC for our Salesforce needs. I would get back to them for more related projects.
Mark Smilie
CEO | Worksource
We had a great Experience with HIC Global Solutions, Very good at communication, very responsive on implementing and setup of our Salesforce platform. We appreciate it and enjoyed working with them.
Justin McIntosh
Founder | Matti D
Team HIC helped HIC Global Solutions has been fantastic to work with. They are knowledgeable, professional, creative and excited about what they do. They have found solutions to our technical needs for our fashion boutique. They have exceeded my minimum expectations with their high-quality solutions. I'm very pleased with the final result that is emerging.
Jessica Vasquez
Asset Manager
The developers at HIC have sound knowledge of the Salesforce platform. With their intuitive and thoughtful solutions, I could achieve what I wanted for a long time for my real-estate firm. I am happy with the results HIC's Salesforce developers gave me. The Salesforce project was cost and time evaluated. Also, with them, you would never feel out of the loop. The team was very prompt and responsive to my queries. Overall, I had a great time with HIC. Thanks to these guys!
Schedule A Call with Industry Experts
India 
USA
UK
Canada