Moving the needle of ecommerce solutions with Salesforce!

Understanding the issue of sleep deprivation and restless sleep, Proper Pillow from California came forward with its product ‘Proper Pillow’ that allows a sound sleep in proper alignment for both, back and side sleepers.

Believing that the first hand introduction is the best marketing strategy, they organize road shows. They needed a prolific ecommerce module for mobiles & tablets from which their customer can choose any pillow of their choice, order and pay for it right there and then.

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  • Fills customer details dynamically.
  • Product Item with its details page to choose the Product.
  • Cart Processing
  • Create the shipment instantly
  • Print the label through Google Cloud Print.

Custom E-Commerce Salesforce Module

The expert team of HIC created a Mobile POS, ‘Custom E-Commerce Salesforce Module’ that builds an enhanced shopping journey for the customers from discovery to delivery. Also helping them to connect with customers anytime, anywhere, on any mobile or tablet.

Custom E-Commerce Salesforce Module helps the user to create its own account, choose the product of their own from the product items and order them through. Post payment the order goes through the warehouse, the respective labels are created and the shipment takes place.

Send mail, create quick and easy shipments directly and track packages through FedEx.

Google Print to automatically generate label for the shipments to process to warehouses as soon as the payment is done.

BluePay is used for processing payments in this module. It works entirely inside the Salesforce environment saving both time and money.

The Solutions:

Putting the need of the customer first this module offers:

  • Build remarkable User Experience by offering customers a limitless offer choices.
  • Delightful order fulfilment Experience: Provide easy, fast and flexible order experience with Blue-Pay, FedEx and Google Print.
  • Speed up your operations: Take advantage of opportunities faster with the speed and agility of this module – all features in one device.
  • Unified Products in one go: Cataloguing product lists, product details and product prices for better understanding of different products and offer them in one go.
  • Connect to the power of Salesforce: Creating a truly unified customer journey across all core functions with the Salesforce.
  • Manage multiple sites and regions easily: Launch and manage multiple customer on multiple devices from a single, unified framework.

Technologies used:

The Result:

  • Immediate Sale Onsite
  • Happy Customer
  • Twice The Sale And Closing Within The Month of implementation
  • Exponential Revenue Growth
  • Outstanding Shopping Experience

About the Author

Piyush Singhal

Co-Founder, Director | HIC Global Soutions | Salesforce Consultant | AppExchange Strategist

An outcome-oriented technology leader with a global outlook, Piyush has over 8 years of experience in Project Execution, SDLC Planning, Salesforce, CRM, Salesforce Mobile, and Force.com.

Piyush, a seasoned Salesforce professional, started HIC Global Solutions in 2015 after filling senior development positions at front-running company names in the Salesforce development industry. He looks forward to challenging Salesforce development tasks, delivering novel apps for AppExchange listings, and forging global partnerships through working with the passionate people

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